Relationship Manager at Prestige Microfinance Bank

Role Summary

• To be responsible for evaluating customer’s credit application in line with the Bank’s credit policies and procedures as well as deposit mobilization.

Key Responsibilities

• Achieve growth within the key performance indicators; liability and risk asset generation, account opening and income generation.
• Ensure high levels of customer satisfaction through excellent sales service.
• Develop and execute strategic plan to achieve sales targets and to expand the bank’s customer base
• Actively find new sales opportunities.
• Develop referral network and cross sell product and services of the bank to achieve targets
• Work in close relationship with operations and business development unit to ensure that credit applications for new and existing customers are correctly prepared.

Competency, Skills and Requirements
Educational Qualifications:

• First degree in any field
• Additional qualification would be an added advantage.

Minimum Experience:

• Three (3) years’ experience.

Technical Skills:

• Demonstrate working knowledge of maintaining accurate records
• Drive and determination
• Good organizational and planning skills and creativity
• A creative approach to new campaigns
• Good negotiating and interpersonal skills
• Commercial awareness, for pricing and analyzing data
• Good numeracy skills and a knowledge of statistics
• Demonstrated ability to work with a diversity of individuals and/or groups; work with a variety of data; and utilize specific, job-related equipment.

Soft Skills:

• Proficient level of computer literacy
• Good teamwork communication skills, both written and verbal
• Numerical Skills
• Good analytical and problem solving skills
• Time management, efficiency and effectiveness
• Clients, partners and enrolees focus
• Self-esteem and charisma.