Call Center Agent at Outcess Solutions Nigeria Limited September, 2019

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- Call Center Agent at Outcess Solutions Nigeria Limited
- View Jobs in ICT / Telecommunication / View Jobs at Outcess Solutions Nigeria Limited
Posted: Sep 16, 2019

Deadline: Oct 7, 2019
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OUTCESS is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.
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Call Center Agent
- Job Type Full Time
- Qualification
- Experience
- Location Lagos
- Job Field Customer Care
Job Field Customer Care

Job Description
- Build customer interest in the service and product offered by the company.
- Educate customer on new and existing products on the network.
- Effective and professional Brand cross selling of company products & services.
- Deliver world class customer service by cross selling with vibrancy and personal confidence.
- Provide accurate product information and serve as a knowledgeable resource for customer.
- Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
- Follow through on commitments made to customers in the course of selling.
Qualification
- Interested candidates should possess BA/B.Sc/HND qualification.
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Method of Application

Candidates should send their CV to: Recruitment@outcess.com using the "Job Title" as subject of the email.

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Call Center Agent at Outcess Solutions Nigeria Limited

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