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  • Quality Assurance Manager at Kimberly Ryan

  • Posted on: 12 September, 2019 Deadline: 13 September, 2019
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  • Kimberly Ryan Limited is a Human Resources Development Company whose aim is to lead in attracting, developing and retaining superior human capital to create a dramatic business advantage for our clients.

    Quality Assurance Manager


    Code: QAM 0060

    Job Summary

    • Drive and implement quality standards and measures for Company and its IT solutions while ensuring that the IT solutions are fit for purpose; meet regulatory standards and client requirements. Ensure the organization is up to date on all certifications and operational licenses.
    • This role is primarily responsible for ensuring that Company’s solutions conform to defined client, industry and regulatory quality standards and specifications


    • Engage Management to formulate, update and implement quality assurance standards and testing measures for new and existing IT solutions and/or software applications throughout their lifecycles
    • Vet technology solutions and methodologies for project delivery to ensure they are compliant with regulatory and industry standards
    • Acquire and consistently renew relevant quality licenses and certifications from licensing agencies and regulatory bodies on behalf of SW Global and its projects e.g. ISO: 9000, 9001, 9004, 19011 etc.
    • Liaise closely with Business Analysis to develop and conduct User Acceptance Test (UAT) plans and scripts; and report on their performance against software requirement specifications agreed with the client
    • Inspect all deployed solutions for defects and deviations from stipulated standards and requirements while ensuring compliance with client/user requirements
    • Manage the planning and execution of testing efforts, including all associated resources to facilitate completion of project deliverables within stipulated timelines
    • Recommend improvements to Company’s software solutions and project delivery methodologies to address client complaints and own findings from system, compliance and surveillance audits
    • Track, identify and report the identification of faults in applications/solutions during systems development stage for rectification purposes by the technical operations team
    • Manage the preparation of quality assurance documentation and reports for Management review
    • Assist with the analysis, communication and interpretation of quality assurance requirements to project team especially as it relates to IT equipment and software solutions
    • Ensure checks/surveys relating to customer satisfaction on Company’s solutions are carried out in a manner that identifies improvements in product quality and service delivery


    • Minimum of a first degree in Computer Science, Engineering or any related Discipline
    • 7+ years working experience with at least three years focused on IT Quality Management
    • Relevant professional IT and Quality Management Certifications such as: Chartered Quality and Operations Management or any other relevant certification is required
    • Understanding of the software development lifecycle and the deliverable created during the development lifecycle
    • Strong analytical skills, creative and critical thinking ability and problem-solving skills
    • Familiarity with relevant quality assurance industry standard best practices and methodologies
    • Dedication to customer satisfaction

    Skills & Proficiencies:

    • Quality planning & control
    • Quality assurance & Compliance
    • Quality & product performance measurement
    • Industry, business & product knowledge
    • Process improvement
    • Working knowledge of international and local industry regulatory standards and guidelines on quality
    • Leadership
    • Communication (Written, Verbal)
    • Attention to detail
    • Stakeholder management
    • Teamwork, Sound judgment & objectivity

    Method of Application

    Interested and qualified candidates should forward their Applications to: and copy using job title as subject of the mail

    Note: Please ensure you use the subject of the mail as stated. Only successful candidates will be shortlisted and contacted as soon as possible.

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