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  • Posted: Aug 26, 2019
    Deadline: Not specified
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  • For over 30 years, Technoton Ltd has provided quality engineering products and services to a wide spectrum of clients in Nigeria. Our clientele include organizations in building, manufacturing, and oil & gas industries, and other organizations. We are active all over Nigeria with a presence in Lagos, Abuja, Port Harcourt, Kebbi, and other Northern and Ea...
    Read more about this company

    Engineering Support Services Manager

    Reports To: General Manager

    Job Brief

    • The Engineering  Support Services Manager is required to be the bridge between technical operations and corporate environments.

    Responsibilities

    • Assist and support technical staff in their day to day activities
    • Provide technical support to technicians in resolving problems
    • Respond to customer calls and emails relating to technical issues
    • Document all calls and contracts related to technical issues from clients
    • Provide technical support and assistance in the completion of projects on time
    • Ensures compliance of established procedures and guidelines
    • Ensure overall delivery and quality of the unit’s offerings to customers.
    • Engage in key or targeted customer activities.
    • Maintains quality service by establishing and enforcing organization standards.
    • Contributes to team effort by accomplishing related results as needed
    • Any other responsibilities as assigned by the General Manager

    Job Specification

    • Candidate must have a BSc. /HND in Engineering
    • Minimum of 8 years post NYSC experience in an engineering and technical environment
    • Must be interested in continuous self-learning and development
    • Must have project management knowledge and experience. PMP/PRINCE2 is an added advantage
    • Must have hand on experience on resolving technical issues

    Skills & Competencies:

    • Basic understanding of the technicalities of every department/units of the business
    • Comfortable with engineering terms and excellent numeric skills
    • Good problem solving and decision making
    • Good people development, management and leadership
    • Good interpersonal and communication (verbal and written)
    • Ability to inspire, motivate and engage all levels of people across the spectrum

    Required Skills:

    • Possess high quality Management Proficiency
    • Strategic Planning and Coordination
    • Process Improvement, Quality Management
    • Digital & Technology savvy
    • Understand the importance of following process
    • Demonstrate strong self-drive
    • Good communication skill both oral and written
    • Good organizational skills
    • Good knowledge of Microsoft Office suite (Excel, PowerPoint and Word)
    • Negotiation skills

    Method of Application

    Interested and qualified? Go to Technoton Limited on technoton-ltd.com to apply
  • Send your application

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