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  • Posted: Jun 28, 2019
    Deadline: Not specified
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    KLOVERHARRIS Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly profi...
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    Restaurant Manager

    Reports To: Regional Restaurant Manager

    Job Purposes

    • We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
    • Oversees customer satisfaction, maintaining standards and meeting or exceeding financial goals.
    • Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations

    Responsibilities

    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
    • Provides services that are above and beyond for customer satisfaction and retention.
    • Respond to customer complaints, taking prompt and appropriate actions to resolve the problem and ensure customer satisfaction is maintained
    • Develops and implements a business plan for food and beverage.
    • Appraise staff performance and provide feedback to improve productivity
    • Estimate future needs of goods, kitchen utensils, and cleaning products
    • Ensure compliance with sanitation and safety regulations
    • Manage the restaurant’s good image and suggest ways to improve it
    • Create detailed reports on weekly, monthly and annual revenues and expenses
    • Promote the brand in the local community.
    • Maintaining the restaurant’s revenue, profitability and quality goals.
    • Ensuring efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
    • Coordinating daily restaurant management operations
    • Perform other duties as assigned by management Position

    Personal Specifications
    Academic Qualification:

    • B.Sc, BA, M.Sc,

    Experience:

    • 5 years

    Skills and Competencies:

    • Microsoft Office tools, Communication, and presentation skills, Customer Relationship Management Skills

    Method of Application

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