Insurance Claim Officer at Sinoma Cargo International Nigeria Limited

REF: SC/003/0619
Location: Apapa, Lagos

Job Summary

• The insurance claims officer will be responsible for reviewing insurance claims after they are submitted to make sure that proper filing procedures have been followed.
• The officer will also assist insurance adjusters with complicated or unusual claims.
• An insurance claims officer’s primary duty will be to examine complex or unusual claims to determine whether they may be covered.

Job Description

• Provide advice on making a claim and the processes involved
• Process new insurance claims notifications
• Collect accurate information and documents to proceed with a claim
• Analyse a claim made by a policymaker to establish whether it satisfies the policy conditions
• Identify reasons why full payment may not be made
• Explain to policyholders when their claim is not covered
• Contact tradespeople from a network of approved professionals and arrange for them to make repairs on the policyholder's property
• Monitor the progress of a claim
• Investigate potentially fraudulent claims
• liaise with solicitors, as well as other legal and claims professionals, and negotiate the terms of a claim
• Prepare an initial estimate of costs and then closely monitor and keep a record of costs
• Ensure fair settlement of a valid claim
• Handle any complaints associated with a claim
• Adhere to legal requirements, industry regulations and customer quality standards set by the company.

Minimum Qualification Required

• OND/HND/B.Sc Certificate in related discipline with a minimum of 5 years working experience.

Desired skills:

• Good interpersonal skills
• Strong verbal and written communication skills
• Good problem-solving and decision-making skills
• Ability to maintain a positive attitude in the work environment
• Innovative by bringing own ideas for management of the team
• Proficient in the use of computer (i.e. MS-Office; Ms-word, Ms-excel, etc).

Salary
Very attractive.