Food And Beverage Manager (Hotel) at eRecruiter Nigeria

They currently have an opening for a Food and Beverage Manager to be based in Kano.

Job Profile

We are looking for a professional food and beverage manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Key Responsibilities

• Managing all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserving excellent levels of internal and external customer service
• Designing exceptional menus, purchase goods and continuously make necessary improvements
• Identifying customers needs and respond proactively to all their concerns
• Leading F&B team by attracting, recruiting, training and appraising talented personnel
• Establishing targets, KPI schedules, policies and procedures
• Providing a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Complying with all health and safety regulations
• Reporting to the management regarding sales results and productivity.
• Fully compliant on Micros systems and all staff fully trained
• Ongoing training with all staff in the F&B department
• All Micros cash up, void reporting is done daily in compliance to Hotel standards and policies procedures
• Working with the accounts department and participating in all Food, Beverage and operating stock takes
• Monthly summary report with all financials in all departments of F&B
• Performing such other duties as may be assigned by the General Manager.

Requirements

• Must have 4 - 5 years Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Must be very presentable with excellent communication skills.
• Must be willing to work within Kano
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded
• Culinary school diploma or degree in food service management or related field