LCS Account Manager, GE Healthcare - Lagos & SW Nigeria at GE - General Electric

Role Summary

• In this role, you will be responsible for selling GE Healthcare products or services and maintaining relationships with existing named accounts including large, complex, high visibility, strategic, or tactically important accounts.
• Specialized knowledge in breadth and/or depth, as well sales experience as an expert in the field will be necessary to execute the job (for Life Sciences - responsible selling into both Academic and Pharmaceuticals).

Essential Responsibilities
Key responsibilities include (but are not limited to):

• Prospecting for new customers and business in addition to growing and maintaining the existing customer portfolio, and qualifying new leads to maintain identified business to support a balanced sales funnel for future sales
• Generating proposals, preparing sales quotations, planning customer meetings, and demonstrating equipment capabilities on assigned products in assigned territory
• Sales negotiation and deal closure at the customer, interfacing with all key buying influencers such as direct users of the product, but also department heads and CXO level personnel
• Expected to sell point of sale service contracts, financing and drive margin though selling value and holding price
• Develop and maintain a high level of product knowledge of GE and competitive products
• Achieve annual and quarterly achievement of multiple order and revenue targets through accurate monthly and quarterly forecasting, by prioritizing selling time to generate sales volume, achieve account penetration and complete territory coverage
• Maintaining satisfactory after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs
• Develop account penetration strategies for key target and competitive accounts and communicating current market intelligence back to the business, along with field concerns, issues and requirements
• Providing leadership in market analysis and development/execution of strategies and action plans to drive product sales
• Integrating and coordinating with GE and GEHC field teams (products and services) to drive orders and transfer growth
• Creating and executing on strategic business plans (e.g., Bulk buys).

Quality Specific Goals:

• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Knowledge and understanding of all Global Privacy and Anti-Competition Policies (including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc.) and operates within them to ensure that no company policy or US / Int’l Law is broken
• Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l Law is broken
• Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System

Qualifications/Requirements
At least one of the following core experiences:

• 4+ years of consultative sales experience including strategic selling and negotiation, Graduate of a GE Commercial Leadership Program, 5+ years GEHC experience in customer facing role(s), or 5+ years in progressively larger formal leadership roles working in a complex technical environment
• Willingness to travel within your specified geographic region depending on geography and business need
• To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
• A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
• Must have valid authorization to work full-time without any restriction in Nigeria

Desired Characteristics:

• Bachelor's Degree or equivalent knowledge or experience
• Previous Healthcare high-end capital equipment sales experience or Life Science
• Demonstrated ability to work independently
• Ability to energize, develop, and build rapport at all levels within an organization
• Demonstrated ability to analyze customer data and develop financially sound sales offers
• 7+ years of demonstrated selling skills including customer presentations, price quoting, closing and growing a sales territor
• Proven executive (CX0) relationship building skills in a hospital/healthcare environment
• Experience interfacing with both internal team members and external customers as a part of a solution-based sales process
• Strong communication and clear thinking skills with the ability to synthesize complex issues into simple messages