Customer Service Officer at De koolar Nigeria Limited

Responsibilities:

• Provide excellent customer service to promote company goods and services
• Oversee the day to day activities of the department in an efficient manner
• Manage all customer request and complaint in a timely manner to increase customer  satisfaction, loyalty and customer retention
• Develop customer service standards, policies and procedure for the department
• And all other task assigned.

Requirement:

• Minimum of Bsc/Hnd in social science
• 1-2 year experience in similar role
• Excellent written and oral communication skill
• Ability to work with minimal or no supervision
• Strong leadership and decision making capabilities