Customer Service Officer at Productive People Limited

Job Summary

• The successful candidate will manage the daily operations of the center, coordinating resources and growing sales in the assigned center.
• He or she is primarily responsible for converting prospective customers to paid customers and will coordinate and serve as the main point of contact for all matters related to the Center; ensuring all customers are treated fairly and given excellent customer service.

Job Functions

• Manage customers' expectations and grow profitable relationships in assigned centers
• Create a network base for sales and generate leads for the Center
• Grow and develop sales in assigned center
• Maintain end to end relationship with customers
• Responsible for the process of procurement of cars from customers at the center. This will be a role based in one of our centers in Lagos, where you will close auto sales with customers directly.
• Manage the inspection center assigned

Education

• HND or B.Sc in any discipline (must have completed NYSC)

Experience:

• 1 to 2 years’ experience in sales with excellent customer service
• Sound knowledge of closing sales and winning customers
• Excellent knowledge about cars and its various models