Market Development Director - West Africa at Visa Incorporated

Job Description

• The role is a combination of a product delivery & sales function and will require the individual to on board more clients onto Visa Business Solutions (Small Business, Middle Market and Large Clients).
• The individual will lead all market development activities to drive expansion of Visa Business Solutions, new partners and new revenue pools and win new accounts through building stronger relationships with existing and new partners.
• In order to operate successfully, the individual will be required to demonstrate experienced knowledge of commercial payments or related B2B industries and be highly effective in strategic, solutions based selling to executive level decision makers.
• The individual will also need to have passion for building relationships with all the myriad of internal and external constituents. The role will report to the Sr. Director, Head of Business Solutions, SSA.

Responsibilities

• Develop and execute strategies to increase payments volume and secure long-term revenue with Key Issuers/other key partnerships
• Collaborate with peers and partners to build business solutions
• Focus on driving new purchase volume and revenue with Visa commercial issuers across all groups, which entails securing targeted opportunities in the public & private sectors in alignment and partnership with financial institution partners
• Develop and support strategies to capitalize on emerging customer needs and marketplace trends
• Collaborate with Visa Business Solutions Hub team on new product development/technology/innovation initiatives, industry events and promotions
• Contribute to the annual business/account plan for the assigned clients, agreeing with matrixed stakeholders required actions and deliverables in close collaboration with the Country Manager and the respective Issuer AE’s
• Demonstrate a good knowledge of the Visa products and services, with experienced knowledge in, commercial solutions and broad knowledge of consumer, loyalty, merchant/acceptance, ecom, digital
• Engages with colleagues across Visa, ensuring relevant teams are appropriately involved, informed and coordinated
• Develop and ensure implementation of annual goals and plans
• Utilize a consultative sales approach that ensures that the client’s business objectives are met and their performance metrics are optimized
• Analyses business opportunities to increase volume and share implementing both short and long term strategies and tactics to increase profitability.

Qualifications

• A minimum of 10 -15 years’ experience with related business development and product management experience in financial technology and/or payments industry; specific small business segment experience preferred.
• Past or current work experience with a minimum of 4-6 years in Commercial Card Issuing & Acquiring/Transaction Banking Solutions/SME banking preferred
• Africa mindset with demonstrated success aligning stakeholders in multiple countries
• Proven record of implementing strategic initiatives
• Demonstrated track record of planning, managing and closing a complex, competitive sales effort and managing deals from negotiation, to closing and through delivery
• Teamwork, interpersonal & relationship-building skills, and ability to lead by influence and example
• Experience “managing up”, building management Level communications and delivering presentations
• Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties
• Product management subject matter expert with experience in developing and deploying go-to-market strategy for payment solutions or technology a plus
• Demonstrated experience in selling complex solutions or B2B product consulting
• Strong trouble shooting/problem solving skills
• Confidence and ability to effectively build and deliver presentations to all audiences up to the executive levels
• French language skills would be an advantage
• Bachelor's degree required; MBA/Master’s is a plus
• Executive presence; Strong written and oral communication, including large-group presentations
• Travel as required (50%).