Business Manager at Alan & Grant

Job Summary

• The main purpose of the job is to market VKA insurance products, fulfil the company’s vision and mission by increasing the company’s profitability, retaining and attracting clients, promoting and protecting our brand.

Duties and Responsibilities

• Responsible for the overall management and daily operation of the branch office, including the development, growth, profitability and smooth operation of the business
• Develop additional or new businesses from existing accounts or assigned leads and contribute to meeting branch production goals
• Plan and carry out direct marketing activities to enhance our market share with the Brokers
• Responsible for the collection of premiums in compliance with set goals
• Provide technical knowledge and expertise to branch office personnel regarding appropriate coverage
• Responsible for overseeing and implementing branch standard operating procedures and adhering to regulatory and quality control review processes
• Follow up on claims processing with all relevant stakeholders for prompt turnaround time
• Provide excellent service, trust and confidence to our customers
• Provide updates to the regional manager regarding operating results, insurance trends, and competitor/market intelligence
• Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives
• Respond to and follow-up on sales enquiries by post, telephone and personal visits with respect to the assigned clients/Brokers
• Focus on the Corporate businesses of our economy, with the aim of increasing our market share
• Maintain and develop existing and new customers through planned individual account support and liaising with back office for prompt service delivery and customer satisfaction Prepare weekly reports, call plans and call memos
• Other responsibilities as assigned by the Regional Head

Requirements

• Bachelor's degree, HND in related field
• Additional qualification i.e CIIN desirable.
• Minimum of 5 years experiences in sales of insurance product with track record of success.