Centre for Monitoring and Communications (CMC) Team Lead at Norwegian Refugee Council (NRC)

Centre for Monitoring and Communications (CMC) Team Lead - Nigerian Nationals only
Centre for Monitoring and Communication (CMC) Team Lead - Maiduguri (Nigerian Nationals only) - Norwegian Refugee Council

NRC is looking for a Centre for Monitoring and Communications (CMC) Team Lead for our area office in Maiduguri in Northern Nigeria. The purpose of the Centre for Monitoring and Communications (CMC) Team Lead is to contribute developing and implementing CMC and related security activities in Maiduguri and support the implementation of CMC activities in the field offices

NRC initiated country operations in Nigeria in June 2015, in order to respond to the critical and increasing needs in the country. NRC currently has a full team based in Maiduguri and a coordination office in Abuja. NRC is currently providing services across various sectors namely; Shelter and Non-Food Items (NFI); Water, Sanitation and Hygiene Promotion (WASH); Food Security; and Information, Counselling and Legal Assistance (ICLA) and Education in order to address identified humanitarian needs.

Centre for Monitoring and Communications (CMC) Team Lead reports to the Security Manager

Job description

• Direct supervision and training of CMC operators.
• Ensure monitoring all NRC movements in Borno State, including travels across mission filed office in the North East, and other parts of Nigeria.
• Ensure monitoring open source channels (TV, radio, social media, etc) collate and store relevant information and update the Security Team accordingly.
• Assess status of the CMC and recommend upgrades as needed
• Facilitate efficient communications and information flow for all field teams.
• Ensure proper collation and storage of information
• Ensure that all NRC CMC users comply with proper communications procedures
• Advise Security Manager immediately of faults in the telecommunication networks / communications equipment and undertake all necessary action to provide a prompt reestablishment of service.
• Conduct daily checks of CMC equipment including communications equipment checks with Field staff – immediate reporting of equipment defects to Security Coordinator
• Continuous monitoring of the CMC email address

Qualifications

• University Degree in any field, preferably in Security Management
• Knowledge of the context in North East Nigeria
• Knowledge of Hausa and Kanuri, knowledge of other local languages in Borno State is an added advantage
• Experience with start-up communications room
• Experience of working in a Communications Centre / Radio Room in a humanitarian context
• Knowledge of VHF / HF Radio Protocols and Procedures
• Previous experience of working in complex and volatile contexts
• Knowledge of Hausa and Kanuri languages (minimum)

Education field

• Social science

Education level

• College / University, Bachelor's degree

Personal qualities

• All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.
• Ability to work under pressure, independently and with limited supervision.
• Highest standards of ethics and integrity
• Handling insecure environments
• Communicating with impact and respect
• Planning and delivering results
• A good sense of humour is an asset
• All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable.

Language

• English

We offer

• Commencement: ASAP 2019
• Duration: till 31st December, 2019
• Salary/benefits: According to NRC’s general directions.
• Duty station: Maiduguri, with frequent travels. Travel outside Maiduguri is dependent on changing security conditions, especially for certain roads in the area.
• Approved health certficate will be requested before contract start.
• Application procedures and CV registration: Please note that you are required to enter the geographical location for all your previous positions while registering your CV. There is no specific field for this information in our CV form, but you can use the "Company name" field for both company and location.

Miscellaneous info

• Travel: Approx 25 days travel