Hotel Supervisor (Entry Level) at Smart Partners

Job Responsibilities

• Candidates who will oversee the day to day management of the hotel and supervise staff members and oversee the maintenance of the facility.
• The ideal candidate will help in marketing the hotel to the public and supervise the services offered by the hotel.

Job Duties

• Supervise staff and overseeing schedules to make sure all departments have enough employees to provide assistance to guests
• Overseeing beverage and food operations for events and individual guests
• Working with security officers to promote a safe atmosphere for guests and staff
• Providing customer service and accommodating clients who need extra assistance
• Managing departments and teams
• Providing training on changes in services
• Scheduling and overseeing maintenance and repairs in individual rooms and common areas

Skills and Requirements

• Good Customer Service
• Willingness to listen and respond to complaints
• Understand, and resolve concerns from guests
• Strong Organisational Skills, Knowledge of Sales and Event Planning
• Knowledge of Accounting
• Problem Solving Skills for both customers and staff members that have problems at the hotel
• Good Leadership to help oversee and motivate staff members
• Not more than 2 years experience in job role.
• Candidate must reside within Festac and environ.