Child Protection Case Worker at Center for Community and Health Development International (CHAD INT'L)

Location: Borno (BAMA and RANN)

General Objective

• The purpose of the position is to support the most vulnerable and at-risk boys, girls, men and women through provision of safe and confidential case management services implemented in accordance with the Inter-agency Case Management Guidelines.
• The post holder will be in charge of implementing case management activities in the Borno State areas ensuring high-quality case management service delivery.
• The post holder shall be ready to be mobile and conduct a significant part of his/her work in outreach.
• The job location depends on assignment and might change based on projects evolving needs.

Key Responsibilities and Tasks

• Implementation of case management activities for vulnerable and at-risk boys, girls, men and women
• Accept and handle referrals of protection cases done by governmental authorities and/or child protection agencies in accordance with the standardized case management steps and procedures
• When requested, conduct community outreach for the identification of the most vulnerable and at risk populations
• Conduct assessments and prioritize them according to the risk level of each individual
• Develop an initial individual action plan for new identifications and ensure re-assessment of referred cases based on the evolving needs of beneficiaries
• Regularly follow up the assigned case to ensure all services and action points listed in the case plan are carried out within agreed timeframes. Ensure that progress is regularly reviewed.
• Regularly monitor and provide support to individuals through home visits, providing guidance, advice and emotional support, community mediation and referrals
• Work with the Case Management Team Leader to arrange case conferences for complex child protection cases and ensure children receive multidisciplinary support
• Manage cases in line with the SOPs, adhere to standard documentation processes and follow best practice guidance
• Regularly document cases using agreed upon forms, update databases to ensure a comprehensive record of the case
• Ensure that data collection and storage respect data protection protocols and confidentiality principle
• Ensure that the consent/assent to proceed with the case management is sought
• Identify, map and network with external service providers and ensure that an effective referral system is made available
• Establish and maintain positive and efficient relations with target beneficiaries, communities and all the other actors responding to the crisis
• Seek for synergies to optimize resources and time and strengthening services for the beneficiaries whenever possible
• When needed, accompany beneficiaries to external services providers in order to assist and facilitate their access to different type of services
• Participate in surveys and data collection when required
• Ensure timely submission of plans and reports to the line manager
• To be willing to work with a flexible working schedule (weekends included)

Child Protection:

• Promote, and ensure project activities are in line with child protection principles and humanitarian principles
• Ensure the project activities are well-integrated into the Northeastern Nigeria child protection system and humanitarian coordination practices and guidelines
• Ensure CHAD INTL Child Safeguarding Policy and Child Protection Minimum Standards are mainstreamed through all the programmatic activities
• Report serious cases of abuse committed against children to the Child Protection Project Manager. Strict confidentiality must be respected.

Job Requirements

• Language Skills: Fluent in Hausa and Kanuri languages and in English (speaking/reading/writing).
• Education Degree: University degree in Social Work, Social Studies, Psychology/ Child's Psychology, Counseling or any other related discipline
• Work experience: Minimum 2 year experience in the field of child protection / protection/ SGBV/ social work / case management
• Knowledge & skills: Good analytical and writing skills
• Computer skills: Good knowledge of the MS office software
• Other: Knowledge of protection systems in Northeastern Nigeria/ Excellent knowledge of protection issues and best practices (Child Protection and GBV) / Previous experience in dealing with complex child protection cases is highly desirable.

Assets:

• Other knowledge: Acquaintance with NGO' rules, procedures and regulations; Acquaintance with the Child Protection Minumim Standards, good knowledge of the Inter-agency Guidelines for Case Management and Child Protection.