A2(L) Clinic Receptionist/Administrator (Temporary Cover) at British High Commission

General
The British High Commission requires a Clinic Receptionist / Administrator to work within its busy clinic practice. This role is a temporary cover from 21 July 2014 to 03 March 2015 and the primary function of the position is but not limited to:

•     Carrying out a range of reception and administrative tasks in relation to the day-to-day running of the practice’s reception and administrative tasks.
•     Making appointments and receiving patients into the practice premises.
•     Be the first point of contact between the patients and the practice. Provide clerical support for the efficient running of the practice.
•     Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
•     Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Qualities needed
We are looking for a reliable, courteous person with excellent inter-personal and communication skills. The ability to speak clear, concise English is very important. Previous receptionist and/or administration experience is desirable. The post-holder will strive to maintain quality within the practice, and will:

•     Alert other team members to issues of quality and risk
•     Assess own performance and take accountability for own actions, either directly or under supervision
•     Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
•     Work effectively with individuals in other agencies to meet patients needs
•     Effectively manage own time, workload and resources.

The successful candidate will need to be flexible and able to work unsupervised to keep on top of the workload and changing priorities, with good working knowledge of Microsoft Office package. Good interpersonal skills will be essential as the jobholder will need to build close and effective working relationships with practice visitors.

Remuneration
The job will be graded A2 (L) with a starting monthly gross salary of N317, 910.00 including allowances. Successful candidates who are not liable to pay Nigerian tax will be subject to a 10 % notional tax deduction on the basic salary. The salary will be paid in Naira. The successful candidate will need to have the necessary permissions to work in Nigeria.