Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Nov 12, 2018
    Deadline: Nov 17, 2018
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us


    Read more about this company

     

    Customer Care Officer

    Responsibilities:

    • Maintaining a positive, empathetic and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Managing a team of junior customer service representatives.
    • Ensure customer satisfaction and provide professional customer support.
    • Requirements:

    • High school diploma, general education degree or equivalent.
    • Ability to stay calm when customers are stressed or upset.
    • Comfortable using computers.
    • Experience working with customer support.
    • NOTE:- Interested and qualified applicants MUST be Lagos State resident, only qualified candidate will be contacted and salary is between #50,000-#75,000

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at FIVE3 Nigeria Limited Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail