Relationship Officer at Crossover Microfinance Bank

Job Objective & Summary

• To source for and open new accounts, disburse and manage loans and ensure full repayment as at when due.

Responsibilities

• Attracts new customers to the business and maintain an excellent relationship with clients
• Analyze potential loan markets and development referral networks to locate prospects for credit products.
• Evaluate loan applications and documentation by confirming credit worthiness while processing loan application of successful clients.
• Ensure client relationship management and confidentiality is maintained.
• Repetitively work towards increasing client base and product’s volume of portfolio.
• Pursue the sourcing of new accounts and client/savings mobilization.
• Conducts pre-loan training, client and guarantor’s verification.
• Ensure an efficient and effective process in savings and repayment collections.
• Manage and follow up on loan to ensure prompt and due repayment, while preventing default.
• Efficiently and effectively manage defaults where they occur.
• Perform other duties and responsibilities as may be assigned by the Relationship Manager.

Education/Qualifications

• Bachelor's Degree from a recognized academic institution in Marketing, or related field.
• Minimum of Two (2) years relevant experience; working in a Banking or Microfinance bank setting.

Skills & Knowledge:

• Good communication and interpersonal skill
• Good sales and marketing skills
• Ability and aptitude to work with detail, precision, speed, and accuracy.
• Basic computer literacy.