Beauty Advisor at Beauty And Fragrance LTD

Details:

Location(s): Ghana

Category: Luxury Goods & Jewelry, Retail, Sales Presentations, Customer Service/Support

Level: Recent Grad

Min. Qualification: OND

Min. Years of Experience: 1-2

Start date: 01/12/2018

Location: Essenza Company Limited,TAKORADI, KUMASI AND ACCRA

Job Description:

The ideal candidate will be primarily required to:

• Assists customers with finding products that meet their needs and sell customers as many products as possible.
• Ensure customer's shopping experience is enjoyable
• Give advice and guidance on product selection and usage to customers
• Suggest products to customers, explain how products works, demonstrate how to use products, performing makeovers if necessary, and operating the cash register if assigned
• Greet customers entering the Store and appreciation for patronage
• Arrange customer orders and deliveries
• Order new products through store Manager and manage inventory.
• Stock shelves, clean floors, and organize sales areas; Making sure goods are attractively displayed at all time
• must have extensive knowledge of the products that they sell
• Must also be knowledgeable about what products to recommend to customers and proper demonstration techniques
• Responsible dealing with customer complaints by answering customers' questions, and provide information on procedures or policies
• Recruit new customer every day and give them an exceptional experience to come back
• Advise on the availability of stock and special promotions
• Give information on products and prices
• Good personality and knowledge of the industry
• Assists customers with finding products that meet their needs and sell customers as many products as possible.
• Ensure customer's shopping experience is enjoyable
• Give advice and guidance on product selection and usage to customers
• Suggest products to customers, explain how products works, demonstrate how to use products, performing makeovers if necessary, and operating the cash register if assigned
• Greet customers entering the Store and appreciation for patronage
• Arrange customer orders and deliveries
• Order new products through store Manager and manage inventory.
• Stock shelves, clean floors, and organize sales areas; Making sure goods are attractively displayed at all time
• must have extensive knowledge of the products that they sell
• Must also be knowledgeable about what products to recommend to customers and proper demonstration techniques
• Responsible dealing with customer complaints by answering customers' questions, and provide information on procedures or policies
• Recruit new customer every day and give them an exceptional experience to come back
• Advise on the availability of stock and special promotions
• Give information on products and prices
• Good personality and knowledge of the industry

Desired Qualities

We are interested in your 'people skills' and positive attitude just like your academic qualifications:

• Must be someone who is friendly, good with people, and who has a general interest or passion for the beauty industry. 
• Must have industry knowledge and the ability to sell.
• A willingness to learn about company product line
• Should be of a smart appearance and articulate
• Able to work as part of a team
• Must have an outgoing, friendly and engaging personally
• Good Experience of working with the public.
• Be ready to give the ideal energy needed on the role.
• Knowledge of beauty industry and strong customer service skills.
• Ability to work flexible schedule to meet the need of the business.
• Be confident when dealing with difficult situations.
• Should be of a smart and welcoming appearance and articulate.
• Able to maintain clean, neat and safe and secure work area
• Able to maintain knowledge of current product location
• Fluent in English
• Computer: Skilled in MS Word, Excel and Outlook
• Able to answer telephone and perform light housekeeping task