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  • Posted: Oct 8, 2018
    Deadline: Oct 15, 2018
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    AT&A is a boutique group of companies with interests spanning Real Estate, Financial Investment and Retail Trade. We offer bespoke solutions to our clients in each of our investment vehicles.
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    Courier Supervisor

    Job Summary

    • The Courier Supervisor is responsible for the day to day operations of the delivery / courier service;
    • He will handle bike maintenance in order to keep deliveries and distributions on schedule and within the company’s established budget.
    • He will work closely with our Retail Team and coordinate dispatch riders to make deliveries and ensure the highest possible level of service to our customers.

    Roles

    • Manages day-to-day delivery activities
    • Ensures fleet availability to meet all requests by scheduling, forecasting and surveying current user trends.
    • Serve as relief officer for any operational staff in the case of unforeseen circumstances.
    • Streamline routes with riders to keep costs down, but still deliver the level of service customers are expecting.
    • Liaise with the Retail Team, dispatch riders and drivers to plan out ways to meet or exceed corporate revenue goals.
    • Facilitate and implement corrective actions and capacity building to manage dispatch riders to achieve company objectives.
    • Sets up schedules to ensure each bike is kept in top condition
    • Oversee routine and ad hoc maintenance of bikes
    • Looks for patterns to see areas where he can cut expenses and reduce administrative costs
    • Maintains electronic databases of registration, inspections and maintenance of fleet management.
    • Maintain knowledge and utilize all fleet information and user surveys to forecast new requirements.
    • Monitor and ensure fleet operation in compliance with local and state rules and regulations.
    • Streamline and monitor fuel purchase system for all bikes.
    • Develop and implement standard operational standards to maintain bikes by advocating best practices in industry.
    • Must be able to work weekends, evenings and holidays
    • Negotiate and establish repair cost or parts pricing with commercial vendors
    • Prompt recovery of bikes in the event of breakdown/accident

    Experience Requirements

    • At least 2 years of operational experience in logistics and vehicle maintenance
    • Proven experience of supervising a team
    • Must possess a valid rider’s permit

    Educational Requirements

    • Understanding of courier services
    • Health & Safety Certification
    • A bachelor's Degree in Logistics or Supply Chain Management will be an added advantage

    Skills:

    • Strong computer skills required
    • Excellent people management and interpersonal skills
    • Must have the ability to communicate with all levels of personnel
    • Must have Confidence, Technical skills, Project management skills and Organisational skills

    Key Competencies:

    • Strong organizational and leadership skills
    • Ability to drive a bike
    • Must also be able to handle responsibility and the pressure of meeting deadlines.
    • Strong understanding of safety culture and management.
    • Problem solving skills

    Method of Application

    Applicants should forward their CV's to: hr@atandagroup.com

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