Quality Assurance Assistant at Health Assur Ltd

MAIN RESPONSIBILITIES
Flexibility required as daily routine may vary.

• Resolving all challenges related to care denial, Quality of care.
• Investigation of reports made by Clients Service Unit and Clients
• Liaising with claims unit.
• Case management of In and out patient care.
• Approval of care as requested by provider.
• Co-ordination of Referrals from Primary provider to Secondary Provider.
• Education/Enlightenment of Health Care Provider on the Health Care Benefits and Utilization.
• Forward a Weekly Report on activities to Health Plan Manager.
• Liaise with providers and various departments to resolve issues involving membership and credentialing status.

REQUIRED QUALIFICATIONS

• First degree in health sciences at a second-class level or higher
• Good computer skills and adept knowledge of standard software (MS Office suite)
• Knowledge of more than one major indigenous Nigerian language is an added advantage

PERSONAL ATTRIBUTES

• Friendly personality
• Interested in helping people
• Polite and tactful.
• Solution and objective oriented, organized, methodical
• Ability to work independently and within a team
• Good analytical skills