Head - Facilities at KPMG

Ref Code: 8759BR
Location: Lagos
Reports to: Associate Director, Technology & Facilities

Roles and Responsibilities

•     Overseeing and coordinating the day-to-day activities of the facilities management in a 24/7 environment.
•     Responsibility for liaison with outsourced services providers and adherence to SLAs.
•     Responsibility for the definition, implementation and review of facilities processes, policies and procedures, ensuring alignment with the overall goals and objectives of firm.
•     Provision of effective leadership and guidance to direct reports;
•     Establishment and maintenance of a comprehensive and professional Facilities Management System.
•     Responsibility for ensuring that the firm has the most suitable working environment for its employees and its activities.
•     Focus on using best business practice to improve efficiency, by minimizing operating costs, increasing productivity and maximizing the quality of Unit’s services;
•     Responsibility for the operation and maintenance of all company assets
•     Responsibility for ensuring that all service providers adhere to the firm’s contracts of engagement.
•     Ensuring adherence to the firm's Service
•     Level Agreements (SLAs) with all contractors, using appropriate performance management techniques to monitor and enforce compliance;
•     Preparing documents to put out tenders for contractors and support activities of the Purchase committee;
•     Supervising and coordinating work of contractors and service providers;
•     Ensuring that KPMG facility management practices conform to Health, Safety and Environment legislations/guidelines
•     Directing and supervising essential central services such as reception, mail, archiving;
•     Planning for effective and efficient utilization of space and firm’s physical assets and resources;
•     Establishing and maintaining good working relationships with key internal and external stakeholders;
•     Coordinating and managing all utility related activities across the organization;
•     Preparing and monitoring of the annual budget and cost of unit/resources being managed;
•     Coordinating the preparation and compilation of agreed periodic activities and performance reports for the attention of Supervisors.

Requirements

•     Knowledge of IT, to include Microsoft Word, Excel, PowerPoint and Outlook.
•     Good communication skills (ability to write and speak English Language very well is imperative);
•     Good time management and organizational skills;
•     Excellent Interpersonal, relationship-building and negotiation skills;
•     Flexibility and the ability to work on more than one task at a time at peak hours.

Experience and Background:

•     First degree or its equivalent in any discipline.
•     Professional qualification in a related field will be an added advantage (Member, International Facility Management or relevant Estate/General Management qualifications).
•     Knowledge of HSE and track record of achievements in reputable organizations or institutions
•     10 years cognate working experience of which at least 3 must have been in a relatively senior position), overseeing a large facility or function.
•     Must have completed NYSC.