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Fastest and Easiest Way To Clear E16, E19, E30, & E32 DSTV Error Code

  • Ogugua Belonwu
    2.53k views; Posted on October 3, 2016

    Once in a while, DSTV users usually encounter different kinds of error code popping up on their TV screen . This usually prevents one from watching DSTV Channels while the subscription is still valid.

    In this article, I m going to show you how to clear E16, E19, E30, &  E32  error codes via the internet without calling Multichoice customer service.

    If you are currently experiencing any of these codes,

    • E16 The Smartcard is not enabled for this channel. It may be that your account has been suspended. Please contact the MultiChoice Call Centre for assistance.
       
    • E19 Your account has been suspended. Please contact the MultiChoice Call Centre for assistance.
       
    • E30 Checking the subscription status… If this message still appears after 2 minutes, please contact the MultiChoice Call Centre for assistance.
       
    • E32 The Smartcard is not enabled for this channel. It may be that your account has been suspended. Please contact the MultiChoice Call Centre for assistance.

    If the Error code you see on your T.V set is any of these,  just relax and follow this step to get it cleared.

    • Go to www.DSTV.com
    • Select the type of Error code that you see on your T.V set, enter your smart card / Serial No, and solve the Captcha
    • Click “Reset Device”

    If it’s successful, an alert will be sent to you, notifying you that your smartcard has been reauthorized.

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