MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
MTN Nigeria is recruiting to fill the position below:
Conduct research on best practices with respect to processes and procedures.
Advise on optimization to business processes within NWG.
Participate in the development and implementation of the overall quality and performance framework, policies, processes and procedures.
Liaise with other quality functions to create and apply uniform quality systems, metrics and policies and drive continuous quality improvement.
Assist in coordinating day-to-day performance and quality monitoring exercises, implementing effective, proactive, quality processes at the operating level that will positively impact quality and enhance customer satisfactions.
Track and ensure all MTNN policies, processes and procedures are in line with the ISO standards.
Implement system and process audits to check existing policies, procedures, practices and technology.
Conduct a requirement analysis to identify business needs and project opportunities.
Facilitate the awareness, acquisition and maintenance of ISO accreditation.
4 years work experience of which 2 years should be in a technical role in the telecoms environment.
Ensure spare power capacity is available for redundancy and future installations and provide 2nd level support to regional operations in assigned areas/ region.
Maintain optimal performance of all cooling and power systems within the region.(Swicth BTS).
Conduct routine maintenance of all power and cooling systems at MTNN installations and leased property within assigned area and ensure they are within MTN Specifications.
Maintain prescribed computerized maintenance management system and prescribed management information system for ESS operations in the region.
Produce monthly reports on ESS activities within the region.
Ensure that power and cooling system parameters at MTNN installations and leased property within the region are within MTNN specifications.
Assist to direct the implementation and maintenance of efficient management information system for ESS operations in the assigned region.
Coordinate data gathering for the duration of NEPA (Local Power Source) power outages, power consumptions for the rural and urban BTS/TX sites including the switching centres within the assigned region.
Monitor maintenance contracts for regional contractors.
Ensure continuous improvement of processes and procedures to foster efficiency of ESS operations within the assigned region.
Four (4) years experience in design, implementation and maintenance of power and cooling systems in telecommunications industry
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