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  • Posted: Nov 12, 2019
    Deadline: Not specified
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Nicole Sinclair Consulting is a dynamic Human Resources Consulting firm. We are positioned to help nurture your business, its people and maximize vision.
    Read more about this company

     

    Content Provider

    Details:

    Job Description

    • Provide creative ideas of content types that align with business goals.
    • Create content marketing campaigns to drive leads and to generate traffic to the company’s site.
    • Regularly produce various content types, including email, social media posts and blogs.
    • Create effective online presence for the company.
    • Actively manage and promote the company’s website, and pitch articles to relevant social media platforms.
    • Edit content produced by other members of the team.
    • Analyze content marketing metrics and makes changes as needed.
    • Promote content on every social media platforms.
    • Identify customers’ needs and gaps in the company’s content and recommend new topics.
    • Collaborate with other departments to create innovative content ideas.

    Requirements

    • B.sc in relevant field of study
    • At least 2 years of professional content developing experience.
    • Well-versed in web and mobile standards and best practices, including writing, content organization, usability and design.
    • Able to meet deadlines while proposing, writing, and editing a high volume of content for different section of the company.
    • Understanding of how to use content to improve user experience.
    •  Excellent writing and editing skills.
    • Self-motivated with a results-driven approach.
    • Ability to multi-task, prioritize and manage time effective

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    Customer Service officer

    Details:

    Job Description

    • Deal directly with customers either by telephone, electronically or face to face
    • Respond promptly to customer inquiries
    • Handle and resolve customer complaints
    • Obtain and evaluate all relevant information to handle product and service inquiries
    • Provide pricing and delivery information
    • Perform customer verifications
    • Set up new customer accounts
    • Process orders, forms, applications and requests
    • Organize workflow to meet customer timeframes
    • Direct requests and unresolved issues to the designated resource
    • Manage customers' accounts
    • keep records of customer interactions and transactions
    • Record details of inquiries, comments and complaints
    • Record details of actions taken
    • Prepare and distribute customer activity reports
    • Communicate and coordinate with internal departments
    • Follow up on customer interactions
    • Provide feedback on the efficiency of the customer service process

    Requirements

    • National diploma, degree or equivalent in relevant field
    • Knowledge of customer service principles and practices
    • Knowledge of relevant computer applications
    • Knowledge of social media platforms
    • Knowledge of administrative procedures
    • Numeric, oral and written language applications
    • Product knowledge
    • Interpersonal skills
    • Communication skills - verbal and written
    • Listening skills
    • Problem analysis and problem-solving
    • Attention to detail and accuracy
    • Data collection and ordering
    • Customer service orientation
    • Adaptability
    • initiative
    • stress tolerance

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    Account Clerk

    Details:

    Job Description

    • Handle accounts payable and receivable
    • Maintain records of business costs, such as labor and material
    • Check invoices for inaccuracies
    • Reconcile accounts with the general ledger
    • Handle general account queries
    • Contact clients about invoices that are past due
    • Prepare bank deposits, general ledger postings and statements
    • Track and restore accounting or documentation problems

    Requirements

    • Diploma OND/HND in any accounting field, Social Sciences
    • Minimum of 2years work experience
    • Excellent interpersonal skills
    • Proficiency in Excel
    • Great analytical skills
    • Eye for detail
    • Ability to perform filing and record keeping tasks
    • Data entry and word processing skills
    • Well organized

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    IT Operations Officer( Network Administrator)

    Job Description

    • Manage a mid-size team who are tasked to provide information system solutions and technical support
    • Serve as the primary Point of call for all technical issue resolution
    • Provide weekly and monthly metrics to meet customer reporting requirements
    • Develop schedules and assigns work to meet critical deadlines
    • Respond in timely manner to all customer issues.
    • Maintain regular usage and performance statistics for all platform and services.
    • Develop and maintain relationships between customer and technical staff working in the company.
    • Ensure Information Security Policies and Procedures as the Information security champion
    • Review business process and company policies to help enhance workflow and develop a stronger company
    • Collaborate with sales and operations teams to help find ways to create cost-effective business processes that will attract new customers
    • Deliver a monthly report to management on industry trends and how to maximize those trends by altering company procedures
    • Work with relevant team to make sure all settlement and reconciliation of account are in order
    • Other duties as assigned.

    Requirements

    • Bachelor’s degree in a related field, such as information technology, computer science, or management information systems. 
    • Master’s degree in one of these fields is added advantage or in business administration
    • Extensive experience within an organization’s IT department working as technicians or analysts, along with some management experience.
    •  2 – 3 years work experience
    • Technical skills – IT operations officer should have extensive training on computer software and hardware, including servers and systems
    • Team leadership – because they direct and lead teams of IT technicians, IT operations managers should be able to effectively manage IT personnel and set department priorities
    • Process enhancement – in this role, IT Officer develop and implement policies and procedures for the IT department, so some familiarity with assessing and improving processes is vital
    • Communication skills – IT operations Officer should also be strong written and verbal communicators, able to communicate with team members, management personnel, and end users throughout the organization
    • Problem-solving skills – this role also requires excellent problem-solving skills, especially when it comes to directly addressing user issues with software and hardware

    go to method of application »

    Soft Ware Developer

    Job Description

    • Researching, designing, implementing and managing software programs
    • Testing and evaluating new programs
    • Identifying areas for modification in existing programs and subsequently developing these modifications
    • Writing and implementing efficient code
    • Determining operational practicality
    • Developing quality assurance procedures
    • Deploying software tools, processes and metrics
    • Maintaining and upgrading existing systems
    • Training users
    • Working closely with other developers, UX designers, business and systems analysts

    Requirements

    • B.sc and a technical background in Computer Science, Computer Software Engineering, Software Programming and Development, Mathematics, Electronics and Physics
    • Knowledge and interest in computer systems and the latest technologies
    • Proficiency in the following languages
    • PHP
    • Code Igniter framework
    • SOAP Web services
    • REST Web services
    • AJAX
    • JQuery
    • Bootstrap.
    • The ability to learn new technologies quickly
    • An analytical mind
    • The ability to communicate complex procedures to other colleagues
    • Commercial and business awareness
    • Good communication skills – both written and verbal
    • Attention to detail and desire to probe further into data

    Method of Application

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