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  • Posted: Oct 15, 2019
    Deadline: Oct 31, 2019
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  • Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
    Read more about this company

     

    Bakery Operations Manager

    Job Function

    • The Bakery Operations Manager oversees all staff, budgets, and operations of the business.

    Key Responsibilities

    • Manages and oversees the daily operations of the company;
    • Coordinates daily activities and facilitates communication between employees;
    • Manages and oversees the activities of the customer service personnel, decorators, bakers, drivers, and other support staff;
    • Handles external and internal communication of the company;
    • Manages calendar, prepares for key events, and ensures events run smoothly; Attends business meetings, events, and functions on behalf of the Head Chef;
    • Ensures the quality of the company’s products- cakes, pastries, and desserts are met; Promotes and markets the company’s products;
    • Oversees customer’s orders from the point of order to the point of delivery or collection;
    • Manages calls, resolves client complaints, and other external issues directed from the customer service personnel;
    • Recommends strategies and advises the Head Chef on issues that pertain to the development of the company;
    • Liaises with IT professionals to ensure company invoice software is up to date;  Delegates tasks to other employees;
    • Performs other duties as assigned by the Head Chef.

    Requirements
    Educational Qualification:

    • B.Sc/B.A

    Experience:

    • 2-4 years experience as a manager or similar executive role
    • Experience in the bakery industry is a plus.

    Skills and Abilities:

    • Highly analytical, driven and focused.
    • High level of professionalism;
    • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
    • Experience in planning and budgeting
    • Must have knowledge of business process and functions (finance, HR, procurement, operations, etc.)
    • Strong analytical ability
    • Must have outstanding organizational and leadership skills
    • Problem-solving aptitude
    • Good written and verbal communication skills
    • Must have sound judgment
    • Must pay great attention to detail
    • Must be service-minded.
    • Must present herself and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.

    go to method of application »

    Sales Associate 1

    Key Responsibilities

    • The Sales Associate is responsible for driving sales by attracting new customers to the business
    • Build, grow and maintain relationships with new and existing customers to ensure increased businesses for the company
    • Providing outstanding customer service to clients
    • Maintaining an orderly instore atmosphere
    • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
    • Monitors competition by gathering current marketplace information on pricing, products, new products, and delivery schedules, sales techniques, etc.
    • Recommends changes in products, service, and policy by evaluating results and competitive developments.
    • Works with management to resolve customer complaints
    • Keep a profile of the current clientele of the business and regularly update the database
    • Works closely with the business development team to develop and implement marketing campaigns and strategies.
    • Introducing promotions and discount offers to customers
    • Cross-selling products to increase purchase amounts.
    • Contributes to team effort by accomplishing related results as needed.

    Requirements
    Educational Qualification:

    • HND/B.Sc/B.A.

    Experience:

    • 1-2 years experience as a sales rep or similar role is a plus
    • Experience in a retail outfit is a plus

    Skills and Abilities:

    • Highly analytical, driven and focused.
    • High level of professionalism;
    • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
    • Basic knowledge of accounting
    • Must have a positive and respectful attitude
    • Strong selling skills
    • Good written and verbal communication skills
    • Must have sound judgment
    • Must pay great attention to detail
    • Must be service-minded.
    • Must present herself and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.

    Work Conditions

    • Candidate must reside around Lekki
    • Might be required to work outside the store
    • Work hours: Monday to Saturday, 9:30 am -8 pm
    • Salary: N60,000 - N70,000 per month.

    go to method of application »

    Junior Sales Associate

    Job Description

    • The Sales Associate is responsible for driving sales by attracting new customers and maintaining the relationship with old customers  to the business.

    Key Responsibilities

    • Build, grow and maintain relationships with new and existing customers to ensure increased businesses for the company
    • Providing outstanding customer service to clients
    • Maintaining an orderly instore atmosphere
    • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
    • Monitors competition by gathering current marketplace information on pricing, products, new products, and delivery schedules, sales techniques, etc.
    • Recommends changes in products, service, and policy by evaluating results and competitive developments.
    • Works with management to resolve customer complaints
    • Keep a profile of the current clientele of the business and regularly update the database
    • Works closely with the business development team to develop and implement marketing campaigns and strategies.
    • Introducing promotions and discount offers to customers
    • Cross-selling products to increase purchase amounts.
    • Contributes to team effort by accomplishing related results as needed.

    Requirements
    Educational Qualification:

    • HND/B.Sc/BA qualification.

    Experience:

    • 1-2 years’ experience as a sales rep or similar role is a plus
    • Experience in a retail outfit is a plus

    Skills and Abilities:

    • Highly analytical, driven and focused.
    • High level of professionalism;
    • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
    • Basic knowledge of accounting
    • Must have a positive and respectful attitude
    • Strong selling skills
    • Good written and verbal communication skills
    • Must have sound judgment
    • Must pay great attention to detail
    • Must be service-minded.
    • Must present herself and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.

    Work Conditions

    • Candidate must reside around Lekki
    • Might be required to work outside the store
    • Work hours: Monday to Saturday, 9:30 am -8 pm

    Salary
    N40,000 monthly.

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@owensxley.com using the Job Title as the subject of the mail.

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