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About the Technical Success Manager Position

• As a Technical Success Manager, you will primarily manage Developers placed on engagements with Partners, and ensure that teams are working well together. You would walk a very fine line between the Success of our Partners and the Success of our Developers. Our Partners operate in a wide-range of industries, but their common thread is that they create mobile and/or web-based products that bring value to their customers through the use of technology.
• As a key Partner-facing member of Andela’s Partner support team, you will be responsible for providing team and engagement support in relevant areas. Our core consulting model is embedded software developers and teams. Distributed work environments are growing in popularity but the lack of physical proximity still brings unique operational challenges. No two days will ever be alike, variety will be constant.
• With your knowledge of business, technology, remote communication and agile project management, you will help make the distance between our engineers and their teams---thousands of kilometers in most cases---feel like a logistical afterthought.

Key Responsibilities

The specific responsibilities of the Technical Success Manager position include:

• Direct Management of up to 20 Developers embedded within global Partners, to ensure their success
• Accountable for technical delivery of Developers embedded with up to 10 Partners
• Collaborate with Solution Architect and Partner Experience to ensure engagement support
• Primary technical delivery/quality escalation point both to Partners and Developers in terms of:
  • Ensuring Developer’s delivery are aligned with Partners goals and visions
  • Ensuring that Developers understand business context, value and impact of their tasks
  • Working with Developers in regards task brainstorm, decomposition and prioritization
  • Providing high level design support on how to solve specific coding challenges.
  • Performing code reviews when required
• Guide the first 30-days impression relative to effective communication, on-boarding expectations etc.
• Share, advocate for and promote best practices in engagements across their team
• Mentor and Coach direct reports on their team
• Accountable for Partner and Developer related action plans, to resolve delivery concerns
• Support Success via reporting compliance using key internal tools
• KPI monitoring/review to enable Partner/Team/Developer success and compliance
• Collaborate on Developer’s Performance Management: tracking, plans, process, review, survey
• Support the Senior Success Manager (SSM) on strategic, operational, and team areas
• Effective collaboration with other Success Managers (Success Operations, Consultant Manager etc.).

Qualifications & Characteristics

As the ideal candidate for this role you:

• May have a 4-year degree in Engineering, Computer Science or related field from accredited University
• Have at least 4 years experience working in software development, technology consulting etc.
• Are proficient in at least one of the following stacks:
  • Ruby/Ruby on Rails
  • PHP/Laravel/Lumen
  • Python/Django/Flask
  • Java/Android
  • JavaScript/MEAN/PEAN/PREN
  • iOS/Swift
  • iOS/Objective C
• Have a strong understanding of agile software development techniques
• Have experience working remotely as an effective member of a team
• Have vibrant personality and exceptional communication skills (English, verbal and written)
• Have a strong desire to coach and mentor Developers
• Have ability to build rapport and communicate with individuals from diverse cultural backgrounds
• Have excellent interpersonal skills
• Have strong leadership skills
• Are motivated by our mission to advance human potential
• Are passionate about evolving technology landscape and its use to solve business problems
• Have the ability to learn new things fast enough to amaze your friends and family

EPIC Values Alignment:

• Demonstrable commitment to the learning & development of people and technology
• The ability to learn new things fast enough to amaze your friends and family
• Interested?
• If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.

Benefits & Compensation

• Full-time compensation
• Full medical coverage
• Breakfast, lunch and snacks provided daily
• Beautiful working environment
• Opportunity to work with the brightest minds on the planet
• Oh, and a chance to change the world!

go to method of application »

About the Role

• The role is for an excellent storyteller that not only creates visually and high impact designs but intuitive and functional ones.
• You’ll be an integral part of designing the future of Andela’s online and offline marketing platforms.
• A background in shipping full-spectrum marketing campaigns and the gamut of marketing materials to a national and/or global audience and driving impactful results is a huge plus.
• Work directly with the Digital Marketing Manager, to ensure quality content is produced to drive the goals of the marketing team and ensure high conversions across Africa by collaborating with the rest of the Creative Communications teams.

Responsibilities

• Design for consistent and seamless experiences across mediums that build our business and connection to our target audience across all Andela Locations.
• Own the visual communication of the Andela brand across all digital channels and 360 Media.
• Translate the Andela vision and values into brand elements that are cohesive, modern, and inviting.
• Create brand assets such as logos, iconography, illustrations, color palettes, patterns and other design elements when needed. Work on a range of ambitious projects including, but not limited to, UI designs, content graphics, social media graphics, event collateral, print materials, internal collateral, infographics, storyboards, and illustrations.
• Help the team produce its best work by clearly communicating brand guidelines regarding typography, color, layout, and art direction.
• Ensure Andela's visual design and brand consistency in all assets by producing high-quality visual designs and illustrations or assisting the team with rules and templates to follow.
• Stay informed about competitors, best practices, existing initiatives, past projects, and target audience research. Use data about the talent pool experience and research across all countries to improve designs across all digital channels.
• Collaborate with senior leaders, marketing peers, and talent managers to translate vision, feedback, and ideas into workable sketches, wireframes, and full visual designs.

Qualifications

• A portfolio that showcases your design work (including a few large scale projects), as well as your design process, strategic thinking, and planning behind it.
• Clear and strategic process for developing a brand marketing strategy
• A history of shipping high-powered and visually rich marketing campaigns
• Experience working on creative for social media channels (Facebook, Instagram, Twitter, etc.)
• Have outstanding organizational skills and experience building marketing systems as well as the ability to work on multiple projects simultaneously
• Work with stakeholders to ship brand marketing materials and campaigns that impact business goals
• Articulate why specific creative decisions were made to stakeholders
• Minimum of 4 years of working design experience (in-house experience preferred)
• Bachelor's degree or equivalent experience (Graphic Design or a similar area of study is preferred)
• A thorough understanding of designing for digital platforms and advanced proficiency with Adobe Creative Cloud and Sketch/XD
• Exceptional skills and standards for typography, color, layout, storytelling, and detail in the design.
• Strong communication and writing skills, experience with content strategy, and understanding marketing business goals.
• Motivated to create excellent design work, share and learn with your design team, and driven to always be improving.
• Track record of creating exceptional materials for 360 Media (TV, Print, Digital Ads, Social media, etc)
• User interface design skills, producing designs in High fidelity mockups.

Benefits & Compensation

• Full-time compensation
• Full medical coverage
• Opportunity to work with the brightest minds on the planet
• Oh, and a chance to change the world!

go to method of application »

About The Role

• In this role, you will primarily work as a Senior Backend Engineer within the Technology department building world-class internal products to support Andela’s business needs.
• As the Senior Backend Engineer, you will take on complex tasks and complete them despite roadblocks, grabbing others for help or insight as necessary. You will require very little oversight beyond high-level direction; you can take a complex user story, break it down into sub-tasks, and complete their sub-tasks with relative ease.
• You will show initiative beyond knocking tasks off a list; you are able to identify and suggest areas of future work for yourself or your team. You will drive product velocity and deliver products with confidence. You will take pride in building products that are key to helping Andela grow and scale as an organization.

You’re the Kind of Person Who:

• Believes that building great software is more than just delivering working code, that other aspects such as reusability, testability, maintainability, security, and performance are just as important.
• Is constantly learning and expanding your skill sets on and off the job.
• Can mentor entry-level developers willing to become world-class.

Key Responsibilities of the Role

• Work closely with Product Managers and Stakeholders to understand the business needs
• Deliver complex software solutions that meet those needs
• Share responsibility for strategically scaling Andela’s internal systems
• Promote and nurture good team practices such as TDD, code reviews, and pair programming
• Bring vision to the team in the form of new technology recommendations, ideas and approaches
• Mentor entry-level developers willing to become world-class.

We are interested in a candidate with experience in the following technologies that we currently use:

• Javascript / Node.js
• Typescript
• Postgres
• Google Cloud, Docker, Google Cloud Pub/Sub , kubernetes.

Qualifications

• 4-8 years of software development experience
• Strong understanding of computer science principles
• Experience working in an agile environment (standups, sprint planning, retrospectives, etc)
• TDD and pair programming experience
• Experience or strong interest in microservices architectures and distributed systems
• Solid written and verbal communication
• A Bachelor's or advanced degree in Software Engineering, Computer Science or related field.
• Solid foundation in Linux administration and troubleshooting
• Experience with system automation
• Deeply familiar with concepts like DevOps , Continuous Delivery and TDD.

Bonus:

• Experience developing ed-tech or learning technology products.

EPIC Values Alignment:

• Demonstrable commitment to the learning & development of people and technology
• The ability to learn new things fast enough to amaze your friends and family
• Interested?
• If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.

Benefits & Compensation

• Full-time compensation
• Full medical coverage
• Breakfast, lunch and snacks provided daily
• Beautiful working environment
• Opportunity to work with the brightest minds on the planet
• Oh, and a chance to change the world!