Latest Vacancies at Contec Global Group

Directs the profit, sales, and costs of a retail store while maintaining an environment focused on the customer. Trains new and existing employees in customer service, brand awareness, and store policies to offer the best shopping experience.

Brand Store Manager Job Duties:

• Oversees and manages store staff, including recognizing new training opportunities, providing feedback, enhancing sales abilities, and developing staff members
• Oversees assistant management positions and communicates store goals clearly with them
• Develops sales plans of action together with assistant store managers
• Communicates store goals, brand awareness, and company messages to team members while promoting product knowledge
• Assesses team member performance and delivers performance reviews
• Makes changes to team member status and job duties
• Recruits, hires, and trains new store staff
• Keeps costs minimal while remaining accountable to profits
• Creates a customer-service focused environment where the best possible customer experience is top priority
• Ensures that employee training and work habits center on customer service
• Reports sales, visual presentations, team member development, and store performance figures to regional director
• Creates employee schedules and manages hourly employee time recording and payroll
• Ensures that visual marketing and merchandising of store meets established brand standards
• Ensure store promoters’ (if any) Performance and managing them properly
• Ensure Maintenance and Security of All Brand Stores in Lagos
• Ensure Good Merchandizing / presentation / aesthetics of all Brand stores in Lagos
• Ensure Business Development opportunities for each Store
• Ensure to have Operators Products (Business/SIM/data etc) sold in Stores with their promoters
• Liaise / coordinate with Mall managers / owners – maintain good relation
• Coordinate with store renovation vendors and renovation of new store / scouting and finding new vendors
• After Sales Service – Ensure that all stores work as Afrione Collection point for service

Skills and Qualifications:

• Previous Management Experience,
• Degree Preferred,
• Team Building,
• Customer Service
• Fantastic Customer-Service Skills
• Previous Employee Training Experience,
• Sales Experience,
• Goal-Oriented,
• Visual Merchandising Skills,
• People Management,
• Strong Communication Skills,
• Self-Motivated,
• Friendly,
• Enthusiastic,
• Ability to Work in a Rapidly Changing and Stressful Environment,
• Hiring and Staffing Experience,
• Computer Skills,
• Previous Retail Experience Desirable

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Job Description

• We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team.
• The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
• The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

Responsibilities

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress, identify shortcomings and propose improvements
• Assist in the preparation and organizing of promotional material or events
• Ensure adherence to laws and policies

Requirements

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered
• Must be experience in Sales of Mobile Phones and Telecoms Industry.
• Good computer skills (MS Office)
• Proficiency in English
• Well-organized and responsible with an aptitude in problem-solving
• Excellent verbal and written communication skills
• A team player with high level of dedication
• B.Sc/BA in Business Administration or relevant field; certification in sales or marketing will be an asset
• Candidate must be based in Lagos as resumption is immediate.

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Responsibilities

• Responsible for building on agent, customer and revenue growth targets through effective development of a distribution network.
• To be successful you will need to be comfortable spending significant time in the field motivating the agents, and driving both to exceed set targets.
• You must be someone with a strong ability to influence and work collaboratively with merchandising teams.
• The ideal candidate must have a clearly-demonstrated track record in channel recruiting and sales target at a fast moving consumer goods company or mobile money or telecom.
• The candidate must also have demonstrated skills in driving volumes through a channel, relationship building, monitoring and evaluating results to devise strategies.
• Grow the merchant and customer touch point network into the largest multi-channel network.
• Actively listen to customer requirements or challenges and provide a strategic fit to any of our products or solutions
• Managing the sales process for new prospects, from initial contact through to closure
• Any other job assigned by HOD as per need

Requirements

• Must be a graduate
• Minimum of 1-2 years of Business Development/Sales experience
• Must have Mobile Money experience , Insurance and Banking Sales is an added advantage.