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  • Brand Store Manager at Contec Global Infotech Limited

  • Posted on: 13 June, 2019 Deadline: 20 June, 2019
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  • Contec Global Group - Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa and Europe. As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure and Hospitality.

    Brand Store Manager

     

    Directs the profit, sales, and costs of a retail store while maintaining an environment focused on the customer. Trains new and existing employees in customer service, brand awareness, and store policies to offer the best shopping experience.

    Brand Store Manager Job Duties:

    • Oversees and manages store staff, including recognizing new training opportunities, providing feedback, enhancing sales abilities, and developing staff members
    • Oversees assistant management positions and communicates store goals clearly with them
    • Develops sales plans of action together with assistant store managers
    • Communicates store goals, brand awareness, and company messages to team members while promoting product knowledge
    • Assesses team member performance and delivers performance reviews
    • Makes changes to team member status and job duties
    • Recruits, hires, and trains new store staff
    • Keeps costs minimal while remaining accountable to profits
    • Creates a customer-service focused environment where the best possible customer experience is top priority
    • Ensures that employee training and work habits center on customer service
    • Reports sales, visual presentations, team member development, and store performance figures to regional director
    • Creates employee schedules and manages hourly employee time recording and payroll
    • Ensures that visual marketing and merchandising of store meets established brand standards
    • Ensure store promoters’ (if any) Performance and managing them properly
    • Ensure Maintenance and Security of All Brand Stores in Lagos
    • Ensure Good Merchandizing / presentation / aesthetics of all Brand stores in Lagos
    • Ensure Business Development opportunities for each Store
    • Ensure to have Operators Products (Business/SIM/data etc) sold in Stores with their promoters
    • Liaise / coordinate with Mall managers / owners – maintain good relation
    • Coordinate with store renovation vendors and renovation of new store / scouting and finding new vendors
    • After Sales Service – Ensure that all stores work as Afrione Collection point for service

    Skills and Qualifications:

    • Previous Management Experience,
    • Degree Preferred,
    • Team Building,
    • Customer Service
    • Fantastic Customer-Service Skills
    • Previous Employee Training Experience,
    • Sales Experience,
    • Goal-Oriented,
    • Visual Merchandising Skills,
    • People Management,
    • Strong Communication Skills,
    • Self-Motivated,
    • Friendly,
    • Enthusiastic,
    • Ability to Work in a Rapidly Changing and Stressful Environment,
    • Hiring and Staffing Experience,
    • Computer Skills,
    • Previous Retail Experience Desirable

    Method of Application

    Applicants should send CVs to recruitment@contecglobal.com

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