Latest Jobs at Huawei Technologies Company Nigeria Limited

Job Description/Responsibilities
The primary function of the Asset Manager is to manage administration, operations/logistics and reporting aspects of Asset Management Function in a managed services contract. The Asset Manager will be responsible for:

• Asset procurement planning
• Asset delivery, disposal and removal
• Warehouse operations
• Regular reports, communication and coordination with cross functional teams/users
• Implement company process, tools,
• Conduct and support company audits
• Risk management and control

Other Responsibilities:

• Work with the Procurement team in preparing contract documents and specifications; obtain competitive tenders, quotations, estimates.
• Manage logistics - shipping documents, logistic fees, custom clearance, track internal transportation, monitor and receive goods & services delivery and ensure QA check is thoroughly carried out before acceptance of good & services.
• Ensuring IT Asset documents are maintained and requests are fulfilled timely according to the SLA standard defined
• Prepare periodic and ad-hoc reports on matters relating the asset management to assist in management planning, life cycle costing and business planning, budget preparation, etc.
• Adhere to customer service standards and monitor performance to ensure targets and standards are met.
• Investigate issues of compensation, complaints and insurance claims, preparing necessary reports and settlement of claims.

Qualifications

• Bachelor's degree in a relevant discipline such as Business, Finance or accounting. Master’s degree is an advantage.
• Minimum of Six (6) years proven work experience preferably in Supply Chain and Logistics domain.
• Experience in IT service management with at least three (3) years in a supervisory position.

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Responsibilities

• Perform data analysis, understand trends and provide insights on customer behavior and business performance to the senior team.
• Develop business forecasts, statistical models, performance scores, business rules in line with customer business direction.
• Monitor and constantly improve the design and content of the Business Intelligence portal.
• Create MIS and dashboards that are simple and intuitive to use.
• Understand the information needs of the users, structure reports and provide detailed analysis.
• Streamlining the process of data flow and data quality to improve data accuracy.
• Provide periodic and ad-hoc reports to facilitate faster decision making.
• Monitor and maintain integration interfaces between the BI solution and critical OLTP services (Revenue/Regulatory impacting)
• Work hand in hand with third-party vendors and team members across other functions to achieve client’s objectives

Qualifications and Experience

• Minimum of Bachelor's degree in a Numerate discipline with a strong interest in the field of analytics.
• 3-5 years of Experience in the field of data mining and analytics
• Experience in the field of Telecommunications/Software development is an advantage.

Capabilities:

• Quick learning, excellent analytics, logical, problem solving and numeracy skills.
• Strong knowledge and understanding of Data warehouse, ETL and in the use of some or all of the following tools: Toad, SQL developer, Oracle discoverer desktop/administrator/viewer, OBIEE, workflow builder, Oracle data integrator,
• Strong Knowledge of SQL, PL-SQL and other data manipulation coding languages preferred.
• Experience in working with multiple databases (Oracle, Microsoft SQL server, MySQL, DB2, etc)
• Excellent presentation skills and ability to interpret customer requests
• Strong team player who must be able to work in fast-paced, multi-cultural environment and well informed of ITIL service management processes.

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Responsibilities

• Perform UNIX/Linux Systems Administration.
• Maintain & Troubleshoot UNIX infrastructure environment.
• Install, configure, and maintain UNIX server equipment, disk arrays, tape libraries, virtual tape libraries and terminal servers; UNIX routine operation functions; maintain high end UNIX servers and current and new UNIX projects.
• Provide data protection, recovery and business continuity; test and validate disaster recovery and business continuity methods in UNIX environment.
• Perform routine backup and recovery for data protection and integrity for UNIX servers; monitor UNIX infrastructure which consists of complex sets of equipment and system software; provide proactive remediation.
• Perform proactive monitoring for high availability, System data protection, backup and restore, UNIX central authentication, user account management, disk storage management, hardware and OS maintenance, and application maintenance.
• Install, configure and maintain highly optimized Virtualized UNIX environment using Zone/Container, LDOM and VMware virtualization technologies; UNIX High Availability environment consisting of different HA techniques i.e. clustering, load balancing, and cluster file systems; UNIX storage environment using Solaris Disk Suit or Solaris Volume Manager,Veritas Volume Manager and ZFS.

Requirements

• Minimum of  Five(5) years  experience providing UNIX/Linux systems  administration support for large scale complex environments.
• Unix/Linux systems administration.
• Veritas Cluster Server, Veritas Storage foundation and other High Availability techniques in the UNIX environment.
• Shell scripting and/or Perl scripting experience.
• System level support for Oracle application and database Servers, Java application servers, or other large-scale databases in a UNIX environment.
• Disaster Recovery and Business Continuity in UNIX environment.
• Knowledge of SAN administration
• Extensive knowledge and experience in supporting and troubleshooting networking services and protocols: TCP/IP, NIS, DNS, NFS, LDAP, FTP, SSH, SMTP, SNMP, SSL, HTTP.
• Sun Virtualization technologies: Container and LDOM.
• Linux/Unix Patch management
• Excellent verbal and written communication skills; ability to work within strict deadlines and with a wide spectrum of people.

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Responsibilities

• Design, install and configure internal and customer facing servers, network devices and firewalls.
• Proactively manage and maintain server, network and firewall systems.
• Administer and support core Microsoft, Cisco, Citrix and VMware technologies.
• Develop and implement project plans, risk assessments and contingency plans.
• Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.
• Define and document best practices and support procedures
• Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.
• Maintain inventory and asset configuration documentation
• Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations.
• Mentor / cross train team members on existing and new technologies
• Carry out special tasks at Management's direction
• Interact with customers and staff at the technical level, as required.
  

Requirements

• Minimum  of 5 years  experience.
• Bachelor’s degree in computer science (or related area) preferred.
• Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.
• Advanced knowledge of Windows Server (2012/2016) /desktop Operating Systems (Win10).
• Managing in excess of 50 Windows Server infrastructure.
• Managing deployments/rollouts.
• Managing large scale Citrix/2X/Terminal Server installations.
• Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server.
• A solid understanding of LAN/WAN networking.
• Cisco Certified Network Associate or Professional -CCNA/ CCNP MCITP Server.
• Group Policy design and configuration.
• Microsoft IIS administration and configuration.
• Understanding of Exchange 2013.
• Active Directory/LDAP user and group administration.
• Ability to troubleshoot network issues including back bone infrastructure issues.
• Strong communication and documentation skills.
• Flexible and able to adapt to a rapidly changing environment.
• Must be organized and have the ability to manage projects of varying length.
• Positive, self-motivated individual who can complete tasks independently.
• Must be a team player.

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Responsibilities

• Manage Incidents 24x7 and ensure minimal disruption to the service and fast service restoration.
• Act as a center focal point for all departments during incidents and coordinate between them to get the fast results .
• Ensure timely communication / information flow towards internal & external stakeholders.
• Setting up of Technical & Management Bridge to facilitate communication during incidents.
• Manage and coordinate the escalated requests from Local Organization or internal stakeholders.
• Ensure the same categorization, impact and priority coding systems are used for effective and consistent communication in order to facilitate the trending analysis for proactive identification of problems.
• Responsible for the complete process adherence and handling of incidents and problems according to SLAs/OLAs/WLAs
• Accountable for the delivery of Root Cause Analysis and problem resolution within given target duration
• Responsible for coordinating problem resolution involving internal support groups, vendors, suppliers, customers and managing any roadblocks
• Ensures that necessary reports (e.g. RCA, reviewed Major Incident, etc.) are delivered.
• Ensures quality of Known Error record and the Knowledge Database
• Provide framework for identifying, planning, delivering and supporting IT services to the business leveraging on the best practices for Change & Release management processe
• Perform cost-benefit and return on investment analyses for proposed changes to aid management in making implementation decisions.
• Develop methodologies/processes that support the monitoring of change control successes in areas targeted for improvement.
• Develop timeframes for process changes in order to support company objectives and business goals.
• Perform efficiently corporate cultural analysis and create change strategies that are flexible and adaptive.
• Facilitate the adoption of new or improved processes and/or procedures across the organization .
• Ensures that Incident and Problem Management KPIs are reported and their targets met
• Proactive in identification of possible incidents and/or problems before they occur. (In order to achieve this, alarms, tickets, incident trend analysis can be performed.)
• Track and communicate status of incident and problem resolution efforts. Report RCA conclusions and support reporting activities.
• Attend the required trainings and courses (technical and soft skills) to increase the current competence level. 
• Provide coaching to Resolver/Support teams and business users on processes of incident and problem tracking tasks.

Requirements

• Ability to track tasks, make assignments, and deliver on commitment dates.
• Effectively interact with various levels of management and customers.
• ITIL Change, Incident & Problem Management experience.
• ITIL Foundation Certification.
• Good communication and reporting skills.
• Competency in process development, execution, and administration.
• Impact Analysis and System Configuration Experience.
• Strong root cause analysis, problem solving, and analytical skills.
• Knowledge of IS/IT applications and software development lifecycles.
• Project Management basic knowledge.
• Knowledge of eTOM or other industry practices related to Service Management and Lifecycle.

Education and Expereince:

• Minimum of Bachelor's Degree in Electrical Engineering/ Telecommunication Engineering/ Computer Science / Computer Engineering or equivalent
• Minimum of Seven (7) years work experience with at least three (3) years in a supervisory role.
• Prior experience in an operations/services/technology environment.

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Responsibilities

• Providing the vision and thought leadership related to cyber security and overall IT Security Strategy in partnership with company leaders.
• Managing all reporting and organization of the Information Security Management System (ISMS) according to PCI DSS.
• Serving as the internal focal point for all internal information security and compliance management activities within the IT environment including:
• Incident Management
• Vulnerability Management
• Penetration Testing
• Risk Assessment and Treatment
• IT Security Policy Review
• Access Management Reporting
• Disaster Recovery Reporting
• Assessing security exposures internally and at our business partners
• Educating about security risks and opportunities
• Assessing security technologies and solutions and developing appropriate security solutions
• Serving as the focal point to monitor IS
• Develop and maintain information security policies, standards, guidelines and oversee the dissemination of security policies and practices; identify knowledge gaps to increase awareness of relevant information security practices.
• Provide leadership and guidance on information security topics, advising and collaborating on security processes, business continuity, and disaster recovery plans.
• Lead investigations of any actual or potential information security violations and manage escalation of security events; assist with related legal matters associated with such events as needed and make recommendations to correct or prevent future incidents.
• Work with system administrators and application developers to audit, monitor and validate their environment’s security, including conducting gap analysis and other comprehensive internal assessments of existing systems to improve the security infrastructure and mitigate risks.
• Work with External Audit consultants as appropriate on required security assessments and audits.

Qualifications

• A Bachelor's degree in Computer Science, Programming, or a related field.
• At least 8 years’ experience in Information Security (IS) or IS Risk Management and OR cumulative years of experience in IT Sector of 12 years.
• Any IS certification would be an added advantage e.g. CISA, CEH, CompTIA, etc.
• Experience of working in an IS Standard environment would be an added advantage e.g. ISO 27001, ISO 27002, PCI DSS, PCI CP, etc.