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  • Posted on: 10 January, 2019 Deadline: 14 January, 2019
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  • MyJobMag - Our client in the travel industry is seeking to recruit competent and qualified individuals who would be willing and capable of playing extensive, inter-dependent roles, not only in sales and business development, but in business operations, people management and strategy.

    Corporate Travel Manager

     

    Location: Ikeja

    Key Responsibilities:

    The Corporate Travel Manager would be responsible for managing corporation's travel services.  The ideal candidate would:

    • Drive sales and business development goals
    • Manage all customer service channels in such manners as to optimize engagement, improve quality of service and deliver an deeply satisfying customer experience
    • Oversee the smooth, efficient running of the business as it relates to your department or division.
    • Create dynamic solutions to help the company thrive amidst intense competition
    • Promote existing travel products and services
    • Develop new products and services
    • Deliver a deeply satisfying customer experience
    • Liaise with the travel partners, including airlines, hotels, tours and other travel service providers to manage bookings and schedules, often in advance and prior to expiry of existing arrangements;
    • Engage with existing and prospective customers to discover travel needs and provide the required travel services, often via calls and e-mails etc.;
    • Participate actively in the promotion and marketing of existing and new travel products and services to existing and prospective customers;’
    • Oversee the recruitment, selection and retention of staff as well as payroll matters and staff training for members of your team;

    Requirement:

    • Must reside in Lagos
    • Possess a bachelor degree.
    • Minimum of three years managerial experience in a travel and tourism company;
    • Demonstrated skills, expertise and passion to deliver top notch travel solutions to customers within his or her coverage.
    • Candidate must have extensive experience in travel bookings, reservations, itinerary management, change management etc.
    • He or she must be able to lead and manage high level engagements and must be seen to offer impressive travel advisory services to the company and its various customers.
    • Candidate must have extensive experience in travel bookings, reservations, itinerary management, change management etc.

    Salary: Very Competitive

    go to method of application »

    Retail Travel Manager

     

    Location: Ikeja

    The Retail Travel Manager would be responsible for focusing on improving the commercial performance of the company by increasing turnover and maximizing on making profits.

    The ideal candidate would:

    Key Responsibilities

    • Efficiently increase sales
    • Analyze sales figures and forecasting future travel sales volume
    • Respond to customer complaints and replies
    • Conduct market research to identify new opportunities, analyze trends and deploy innovative techniques to improve sales
    • Maintains market trends awareness in tourist retail industry and monitors what other competitors are doing
    • Engage with existing and prospective customers to discover travel needs and provide the required travel services, often via calls and e-mails etc.;
    • Initiates changes in order to improve the business.
    • Organizes displays of promotional material.

    Requirement:

    • Must reside in Lagos
    • Possess a bachelor degree.
    • Minimum of three years managerial experience in a travel and tourism company;
    • Excellent networking and negotiation skill with an in-depth ability to convert leads to deals
    • Ability to design flexible tour packages to meet the needs of different customers;
    • Demonstrated skills, expertise and passion to deliver top notch travel solutions to customers within his or her coverage.
    • He or she must be able to lead and manage high level engagements and must be seen to offer impressive travel advisory services to the company and its various customers.
    • Evidence of experience and ability to independently generate and close sales leads, open new grounds for business and convert opportunities to actual sales and revenue;
    • Candidate must have extensive experience in travel bookings, reservations, itinerary management, change management etc.
    • Excellent networking and negotiation skill with an in-depth ability to convert leads to deals

    Salary: Very Competitive

    go to method of application »

    E-Commerce Travel Manager

     

    Location: Ikeja

    Key Responsibilities

    The Ecommerce manager would be responsible for the end-to-end online and digital strategy of the company. The ideal candidate would:

    • Oversee issues relating to the company’s website, mobile app, booking portal
    • Take full responsibility to generate sales and business development engagements through the respective channels.
    • Oversee the activities of digital marketers, web managers and software consultants to drive traffic on company website, mobile and booking portal.
    • Initiate updates to website look and feel appeal to clients to attract more visits and patronage;
    • Provide analytic reports of online sales;
    • Implement and maximize opportunities for Search Engine Optimization (SEO), PPC, CMS, Social Media, Email marketing;
    • Harness digital marketing opportunities and spark interest in both internal and external stakeholders;
    • Research and formulates ways to optimize user experience;
    • Oversee the recruitment, selection and retention of staff as well as payroll matters and staff training for members of your team;

    Requirement:

    • Must reside in Lagos
    • Possess a bachelor degree.
    • Minimum of three years managerial experience in a travel and tourism company;
    • Excellent networking and negotiation skill with an in-depth ability to convert leads to deals
    • Proficient IT skills;
    • Practical understanding and experience in the use of travel booking platforms, GDSs, APIs, travel portals and other travel products and services enabled by information technology and computing;
    • Possess an in-depth understanding of web design and web analytic software;

    Salary: Very Competitive

    go to method of application »

    Tourism, Hotels and Holidays Manager

     

    Location: Ikeja

    The Tourism, Hotels and Holidays Manager would be responsible for managing tickets and other relevant documents, seat allocations and any special requirements. The ideal candidate would:

    Key Responsibilities

    • Assist with passport and immigration issues required for travel;
    • Help holidaymakers check-in and settle into their accommodation;
    • Communicate a range of information on itineraries, destinations and culture;
    • Make sure all travel arrangements run according to plan and that accommodation, meals and services are satisfactory;
    • Ensure that the tour is running smoothly for individual members of the group;
    • Respond to questions and offering help with any problems that may arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage;
    • Deal with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently;
    • Make contact in advance with places to stay or visit to check details and arrangements;
    • Liaise with hotels, coach companies, restaurants and other clients;
    • Advise about facilities, such as sights, restaurants and shops, at each destination;
    • Make accommodation bookings on proposed dates occasionally;
    • Writing reports and maintaining records;
    • Actively seeking out new sales opportunities through cold calling, tourism events, conferences, workshops, seminars and exhibitions.

    Requirement:

    • Must reside in Lagos
    • Possess a bachelor degree.
    • Minimum of three years managerial experience in a travel and tourism company;
    • Excellent networking and negotiation skill with an in-depth ability to convert leads to deals
    • Candidate must have extensive experience in travel bookings, reservations, itinerary management, change management etc
    • Ability to develop domestic and international packages by researching attractions in new and known destinations, suggesting interesting travel routes or places of interest;
    • Ability to design flexible tour packages to meet the needs of different customers;
    • Ability to explore and identify new business opportunities in a competitive and rapidly changing industry;

    Salary: Very Competitive

    Method of Application

    Interested candidates should send their CV and a cover letter to career@myjobmag.com

    Candidates should include in their cover letter a professional development plan. This should clearly state a plan for developing/acquiring skills and experience to support your career goal (in the traveling industry) and continued improvement on the job.

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