Job Opportunities at GlaxoSmithKline (GSK)

Requisition ID: WD192503
Location: Lagos
Job type: Full time
Functional area: Quality

Job Purpose

• The Export Markets Quality Executive - WCA role exists to ensure that the mandated GSK Quality Management Systems requirements for the WCA Distributor-non-Promote (DNP) and Direct-to-Government (D2G) markets are met.
• The role is critical to the effective management of systems and activities that are critical or have a direct impact to product quality.
• The job holder is expected to take the lead in implementing and sustaining the QMS, including encouraging and monitoring the third parties in DNP markets e.g. distributors, to own quality activities in their day to day work.
• The role will act as a Quality representative for WCA within the Africa Export Markets Quality team, supporting the delivery of quality management system for the nominated area.
• The role holder will also partner with the business, in particular the Distributor Managers, to ensure that their business requirements are understood, driving a quality culture within the WCA area.

Key Responsibilities
Quality Strategy:

• Maintain QMS knowledge and awareness of changes within the commercial environment to seek opportunities and manage potential business adversity, including identification and communication of quality-related Risks to the Africa Export Markets RMCB.
• Function as the WCA Quality contact for Africa Export Markets Quality, providing communication on QMS compliance status, updates on quality plans and escalation of issues . Share learning's and issues appropriately with colleagues .
• Gain an understanding of the Supply Chain and Commercial in order to link to day to day and quality improvement activities .

Quality Systems:

• Supporting the Quality Head, Africa Export Markets to ensure a robust , sustainable and effective QMS (Quality Management System) through monitoring and reviewing the compliance status within the Export Markets Africa – WCA area.
• Ensure the implementation and maintenance of effective Quality Assurance systems to ensure that Export Markets Africa – WCA area operations are in full compliance with applicable GSK QMS requirements including:
  • Auditing - to ensure compliance to the internal monitoring requirements for Export Markets Africa – WCA area, and where required perform “for-cause” audits at WCA DNP distributors.
  • Complaints management - function as the GSK Quality point-of-contact for customer complaints from DNP distributors in the Export Markets Africa - WCA area, and ensure use of an effective complaints management process to report and follow up on product complaints with manufacturing sites, customers and Export Markets commercial teams.
  • Incident management - ensure that an effective product incident process is in place to escalate and manage product quality related issues through the local incident management (LIC) process and global PIRC process.
• Product supply - ensure the following support systems that have an impact on the quality of imported products, in line with the GSK QMS and local WCA area Regulatory requirements are in place:
  • Where relevant, review and approval of TTS {Technical Terms of Supply) and liaison with manufacturing sites to ensure compliance to local registered technical details.
  • Review and approval of Quality Agreements with the French distributors supplying product into Francophone West Africa Export Markets. 
  • Liaison with External Supply Quality for products that are supplied by external contractors to ensure compliance to local registered technical details.
  • communication to the GMS supplying sites, R&D and Regional Quality where it relates to approval of repacking activities and resolving Quality issues with the product supplied.

Why You?
Basic Qualifications

• Pharmacy or Science-related degree
• Minimum of 5 years experience in a Quality role within the Pharmaceutical I Consumer Healthcare industries.
• Fluent in French and English
• Understanding of and experience in quality assurance systems particularly in the areas of customer complaints, product incidents and audits
• Knowledge of GDP requirements
• Knowledge on effective quality documentation systems

Preferred Qualifications

• Works with a spirit of continuous improvement and innovation, creatively open to new ideas and methods in order to demonstrate Export Mind-set
• Flexible thinking - able to challenge and see views from different perspectives
• Ability to self-motivate, resilient and focused under pressure
• Strong general computer literacy - skills in Microsoft Word, Excel, Power Point and Outlook.

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Requisition ID: WD192496
Location: Lagos
Position: Full time
Functional area: Medical and Clinical

Job Purpose/Requirements

• Sustain and Improve accessibility to GSK vaccines in French West and Central Africa (FWCA)
• Understanding of FWCA demographics, Health care delivery systems (Public, Private, Insurance, Autonomous Institutions), Immunization Program (vaccination schedule, AEFI, cold chain, New vaccine introduction, etc), National Programs associated with Vaccine Preventable Diseases
• Clarity in concepts of Epidemiology, Health Economics and Clinical Research/Trials
• Knowledge of relevant Health related Professional Societies within sub region
• Updated on guidance from Regional WHO, NRAs, State Health Department; etc
• Understanding of Regional / National epidemiological profile of current / future vaccine preventable diseases like Rotavirus Diarrhea; Pneumonia; Hepatitis A; Varicella; Pertussis; Meningitis; Rabies; Cervical Cancer; Dengue; Malaria; Tuberculosis; etc
• Knowledge of ‘Who’s who’ (experts / Institutions) conducting or have potential to conduct epidemiological / clinical research.

Key Responsibilities
Medical Affairs:

• Provide scientific and technical expertise of the highest standards for local medical information, including interactions with Key External Experts (KEEs) and Key Opinion Leaders (KOLs)
• Provide medical and scientific input and information for business strategy for FWCA region
• Develop and sustain credible networking with appropriate Health Care Practitioners (HCP)
• Plan, facilitate and conduct CMEs, symposia, trainings, workshops, scientific meetings, speakers tours, and other product specific campaigns and deliver scientific presentations with consistent messages for key products at these meetings, as required.
• Support and deliver scientific presentations with consistent “on label” messages at Standalone Promotional Meetings (SPM) planned by Business colleagues.
• Understand principles of, and support Scientific Engagement (SE) activities as per Medical Plans. Have clarity in understanding on Scientific Engagements and Promotional Code
• Become an expert in at least 2 vaccine preventable diseases where GSK have brands and support all associated activities related to those brands
• Be updated on scientific knowledge on vaccine preventable diseases; GSK vaccines and its PI to ensure its ‘On Label’ communications on various platforms
• Review and approve promotional, non-promotional and training materials in compliance with GSK policies and local regulations.
• Support in feasibility assessment of potential research sites, develop concept notes, proposals, budgets, data collection and monitoring tools for field studies.
• Provide medical inputs into development and execution of brand strategy
• Provide prompt and substantiated medical information responses to medical queries.
• Provide marketing with new scientific information on products, competitors, opportunities and/or therapeutic areas for possible incorporation into promotional materials

Clinical R&D Activities:

• Support in study planning, protocol review, site feasibility, regulatory approvals; medical monitoring and publications as deemed appropriate, of clinical studies on vaccines phase I – IV and PMS in studies sponsored by GSK. Be prepared to take up Local Medical Monitoring roles as required across SSA.

Pharmacovigilance:

• Support Named Safety contact in strengthening of Vaccine Pharmacovigilance; ensure self learning so as to take up the role of NSC / Back up NSC in future as need be.

Why You?
Basic qualifications:

• MBBS qualification or its equivalent
• 3-5 years' experience in a medical affairs role
• Research experience, ideally in paediatrics, immunology, epidemiology, infectious diseases or public health.
• Clear understanding of FWCA demographics, Health care delivery systems (Public,  Private, Insurance, Autonomous Institutions), Immunization Program (vaccination schedule, AEFI, cold chain, New vaccine introduction, etc.), National Programs associated with Vaccine Preventable Diseases.

Preferred qualifications:

• Post graduate qualification in Paediatrics/Microbiology/Pharmacology or Public Health
• Excellent written and oral communication skills in English, local language
• Experience of presenting scientific topics at different settings
• A sound understanding of the principles and practice of ICH-GCP and internal SOPs.
• Experience in the conduct and medical monitoring of clinical studies.
• Well-demonstrated ability to understand scientific methods and experimental design.