Huawei Technologies Is Recruiting

Requirements

• A graduate with 7-8 years of experience preferably in Telecom industry
• Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc)
• Responsible for ensuring that services and infrastructure are able to deliver the agreed capacity and performance targets in a cost effective and timely manner.
• Plan for short, medium and long term business requirements and to translate business needs and plans into capacity and performance requirements.
• Ensure that future capacity and performance needs can be fulfilled.

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Requirements

• A graduate with 8-10 years of experience preferably in Telecom industry
• Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc
• Oversees all service support and service delivery actions and continuously seek innovative ways of improving IT support services.
• Translates the Business Plan and IT Strategy into specific deliverables with respect to
• Information Technology Governance.
• Establishes the governance frameworks and strict compliance within the IT organization, for IT Service Management, IT Quality Assurance and Service
• Performance Management.
• Manages Business Continuity through enforced standards of document management for Requirements, Analysis. Design, Implementation and Operations documents, within IT Services.
• Define and entorce Service Management Policies and Procedures. Oversee development of ITSM-based management processes and controls.
• Ensure alignment of ITSM solutions to EMTS and EMTS business needs.
• Oversee the creation and maintenance of the service catalogue - description of existing services offered by EMTS IT.

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Requirements

• A graduate with 3-4 years of experience preferably in Telecom industry
• Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc)
• Ensure that improvement opportunities are identified throughout the entire service lifecycle.
• Continually align and re-align IT services to the changing business needs by identifying and implementing improvements to IT services that support business processes.
• Review. analyze and make recommendations on improvement opportunities in each lifecycle phase.
• Identify and implement individual activities to improve IT service quality and improve
• Formulate, agree and maintain an appropriate SLM structure for the Service Delivery.

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Requirements

• A graduate with 4-5 years of experience preferably in Telecom industry
• Educational Qualifications: First degree from a recognized University, IT Certifications (JAVA, CISCO etc)
• Scheduling, coordinating and the management of new releases and changes including releases of application updates, operating system patches, security improvements, hardware upgrades, Projects and Programs.
• Responsible for implementing and managing change and release processes for the
• progression of code in the development, test, and production environments.
• Measure and monitor progress to ensure application changes are delivered on time and within budget, and that they meet or exceed expectations.
• Coordinate release content and effort based on the service request backlog, pending service requests, third party applications, or operating system updates.

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Requirements

• A graduate with 4-5 years of experience preferably in Telecom industry
• Educational Qualifications: First degreeirom a recognized University, IT Certifications (JAVA, CISCO etc)
• Negotiating Service Level Requirement and Service Level Agreements with
• Customers and ensuring Service Level Targets! Service Level Objectives within the SLA is met.
• Ensuring that all templates for the Service Level Management process are up to date.
• Ensuring all backend agreements for SLA's are established, including Operational
• Level Agreements, Underpinning Contracts and also agreements for the IT Service Management processes.
• Measuring and Service Level Reporting for IT Services, Creating Service Level
• Reports for IT Services.
• Establishing and setting requirements for tools to underpin the process, such as SLA and Service Catalogue I Service Portfolio tools

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Requirements

• A graduate with 7-8 years of experience preferably in Telecom industry
• Educational Qualifications: First degree from a recognized University, IT Certifications (HP Certified Professional)
• Previous experience with HP monitoring tools (OM, NNM, SE)
• Previous experience with HP ITSM tools (HP SM)
• Experience with HP BSM, BPM, uCMDB, DDMi, OMi and NA will be an advantage.

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Requirements

• A graduate with 3-4 yrs of experience
• Should have worked in Telecom industry
• Candidate must have knowledge on reporting (excel, power point, MS Projects)
• Candidate must have excellent communication skills
• Candidate must be able to able to work with cross cultural teams
• Should have a strong ability in managing customer and supplier relationship
• Manage new requirement from both Internal stake holders and external customer/suppliers

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Requirements

• A graduate with 5-7 years of experience
• Should have worked in Telecom industry
• Candidate must have knowledge on reporting (excel, power point, MS Projects)
• Candidate must have excellent communication skills
• Candidate must be able to able to work with cross cultural teams
• Have experienced knowledge on setting up of the Quality standards, Objective, responsibilities, schedule adherence, review
• Have good knowledge on statistical QA tools like Regression test, sampling etc

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Requirements

• A graduate with 5-7 years of experience
• Should have worked in Telecom industry
• Candidate must have knowledge on reporting (excel, power point, MS Projects)
• Candidate must have excellent communication skills
• Candidate must be able to able to work with cross cultural teams
• Act as the focal point for all customer and partner communications
• Managing and Improving customer relationship, delivering reliable customer service and administrative support
• Vendor/3rd party supplier management (including legal and procurement)
• Managing Vendor/3rd party supplier invoicing and payment system
• Contract management for Vendor/3rd party suppliers