Job Vacancies at Saerimner Limited (BonanzaWin)

The Territory Manager reports to the Head of Regional Agency. The Territory Manager is responsible for building and managing his network of Agents and Super –Agents respectively within the assign territory. The company is investing significant resources in training and supporting its Territory Managers.

Objectives

• To build his own profitable business through acquiring agents in the designated geographical area
• To profitably manage the agents and Super agents under his control and ensure full compliance with the Company’s procedures and operating standards
• To represent the Company in a professional manner at all times upholding the brand, operating standards and SCORE values

Responsibilities

• Identify and recruit new agent for BonanzaWin
• Shall carryout inspection on all new locations and ensure company operational standard.
• Assist agents through the application, training and deployment phases by working closely with both the agent, super-agent and the Company’s employees in the relevant areas.
• Tightly manage the agents to maximise sales and ensure full compliance with the Company’s policies.
• Grow revenue on weekly, monthly and quarterly basis.
• Adhere to proximity guideline as set by the management.
• Monitoring and ensure that all agents trade on all BonanzaWin products.
• Resolve all queries and complaints of all agents in his territory within the stipulated service level agreement(SLA,s)
• Provide feedback from the agents and punters on demand.

SUCCESSFUL CANDIDATE EXPERIENCE

• The successful candidate will be a hard-working individual with a “can-do” attitude, keen to take on responsibility and building a business.
• You will likely have experience working in or close to the gaming industry already. With a strong drive and passion for the business you will balance good commercial understanding with excellent people skills.
• Minimum 2 years of directly relevant experience
• Excellent knowledge of the local gaming market place
• Strong self-discipline and ambition
• Excellent interpersonal skills
•  Minimum HND qualification

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Responsibilities

• Installs, tests, and commissions various components as upgrades to existing systems as well as the assembly of complete platforms.
• Provides feedback to identify shortages and discrepancies and plans to arrive at appropriate solutions for installation efforts.
• Coordinates with site personnel to accomplish equipment installations.
• Service and support for MS Windows computers
• Provide support for Network infrastructure and devices
• Provide support and recommendations on best practices for IT maintenance, applications for efficiency, new software & technologies
• Configure and deploy new and refurbished workstations, laptops, tablets, printers and peripheral equipment.
• Install, troubleshoot, repair, update and maintain workstations, tablets and laptops.
• Install, maintain, and troubleshoot printers/copiers as well as manage toner requests.
• Setup and support audio/visual equipment for presentations and trainings on and off site.
• Install and configure peripherals including scanners, external drives, monitors and other peripheral hardware.
• Removal/disposal of non-functional equipment
• Monitor network to ensure network functionality and availability to all system users.
• Install, maintain, troubleshoot, and repair cabled, wireless and other network infrastructure.
• Support existing/new server/s and administer access rights for all users in the office.

Required Experience/Qualifications

• 3+ years of experience including troubleshooting, maintaining and repairing Intel/AMD based personal computers and laptops, twisted pair cable installation, terminations and testing.
• 3+ years of experience installing and maintaining MS Windows computers, MS Windows operating systems
• Related industry experience in information technology or engineering
• Working knowledge of Microsoft Office Tools
• Excellent communication, effective interpersonal skills
• Good verbal and written English communication skills
• Attention to details
• Get it done attitude

Routine Administrative Tasks:

• Create and maintain inventory, which may include hardware, software and various items such as laser printer cartridges and peripheral equipment.
• Maintaining documentation of processes, procedures, and troubleshooting guides.
• Monitor and report IT expenses.
• Assist with preparation of operating budgets based on estimated and actual expenditures for IT systems and support needs.
• Keep IT equipment, storage area and work area clean and organized

Preferred Experience/Qualifications

• Professional knowledge of network technologies and Windows clients
• Experience in handling servers and related access management control
• Ability to work independently to troubleshoot, perform root cause analysis, identify and isolate technical issues
• Willing to take ownership of issue analysis and resolution efforts and commit to 'doing what it takes' to resolve technical issues regardless of the effort or timeframe required.
• Ability to work and cooperate well with people
• Working in a structured manner
• Service minded