Jobs at Owens and Xley Consults

Job Description

• The Luxury Sales Associate will work directly with customers helping them identify their needs and selling luxury merchandise to them.

Function of the Role

• Establish, develop and maintain positive business and customer relationships
• Work in line with company policy to achieve set sales targets and outcomes within schedule
• Arrange displays on a regular basis and ensure that all displays are properly locked and secured
• Perform a number of tasks such as presenting jewelry, conducting sales and inspecting jewelry
• Report discrepancies and problems to the shop manager.
• Give advice and guidance on product selection to customers.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
• Working within established guidelines, particularly with product lines.
• Ensure security within the store
• Coordinate all issues with key clients between sales, fulfillment and customer support
• Keep a schedule of events /special promotions
• Work with management to organize and execute sales campaigns
• Perform all other duties as assigned.

Job Requirements

• Previous experience with a luxury retail brand is a must
• 2-3 years experience in sales
• Must reside on the Ikeja axis
• Must be stylish and love fashion
• Must have a sophisticated disposition
• Must have product knowledge (knowledge of metals, gemstones etc.)
• Customer service skill
• Excellent communication skill
• Must be single.
  

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Key Responsibilities

• He or she will process online orders and attend to customers' request online
• Candidate must be able to upload and update an e-commerce website
• He or she will manage the company's social media pages.
• He or she will perform other tasks as assigned by management.

Requirement

• Candidates should possess relevant qualifications.