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  • Job Vacancies at AXA Mansard Pensions Limited

  • Posted on: 11 June, 2018 Deadline: Not Specified
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  • AXA Mansard is a member of the AXA Group, the worldwide leader in insurance and asset management with 157,000 employees serving 103 million clients in 59 countries. The group is a conglomerate of independently run businesses, operated according to the laws and regulations of many different countries. Despite being written in upper case, "AXA" is not an acronym, the name was chosen because it is short and can be pronounced easily the same way in every language.

    Portfolio Manager

     

    Role:

    • Oversees the portfolio management activities in order to ensure superior returns compared to establised becnhmarks.
    • Contribute to establishing and maintaing an asset allocation strategy whilst also ensuring an efficient security selection process.
    • Assist in coordinating the securities research teams to develop the fundamental rationale underlying every transaction
    • Continuously identify, assess and monitor security price levels in order to ascertain profitable entry and exit points
    • Supervise all dealing activities to ensure profitability, as well as total regulatory compliance
    • Develop market intelligence of industry trends in order to ensure that AXA Mansard Pensions is at the forefront of the competition
    • Contribute to an efficient and transparent valuation process to ensure data integrity and correct perception from regulators and market watchers
    • Prepare and present reports on all investment activities to the board, executive managemnt , legacy fund sponsors as well aas regulators on a periodic basis.
    • Prepare, organise and present investment strategy on a periodic basis to the management investment committee.

    Objective:

    • Ensure that budgetary target for the year is achieved
    • Assist AXA Mansard Pensions in attaining a leadership position in its industry
    • Ensure total compliance with all regulatory requirements
    • Minimize all associated trading risks and transactional errors

    Requirements:

    • Excellent working experience, gathered at a reputable financial institution in at least two of the following markets: Equities, Fixed Income and Money Markets
    • Strong demonstrable portfolio management experience
    • Proprietary trading experience would be a plus
    • Numerate first degree, followed by a relevant professional qualification such as the CFA, ACI etc.

    go to method of application »

    Customer Service Officer

     

    Details:

    • Respond timely and adequately to all incoming communication from customers on all available platforms (calls, emails and sms).
    • Send hard copy welcome letters/certificate to newly registered customers.
    • Send statement of account to customers.
    • Initiate calls and send mails to customers in order to respond to enquiries or to treat complaints.
    • Handle customer objections swiftly and appropriately ensuring maximum retention at all times.
    • Provide a high level of personalized customer service experience.
    • Update all daily interactions of customers on the database using Sybase.
    • Escalate any issues that requires RSA reconciliation to contribution unit.
    • Escalate and Redirect complex and technical issues to the required unit, the unit head’s back up or Unit head.
    • Answer incoming calls and emails to assist customers in their specific enquiries or complaints.
    • Follow up on customer issues and providing adequate feedback / resolution.
    • Assist other team members when necessary.
    • Contribution of ideas for the improvement of standards and services.
    • Recommend potential products or services to management by collecting customer information and analysing customer needs.
    • Maintenance of customer log sheet.
    • Assist in collating weekly and monthly reports for the unit on customer interactions.  
    • Manage and escalate any technology and admin related issues for resolution.
    • Maintain customer records by updating account information.
    • Resolve product or service problems by clarifying customer’s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem ,expediting correction adjustment and following up to ensure resolution.
    • Attend to adhoc duties given by Unit Head and Head of operations.

    Required Skills and Competencies

    • University degree in any Social Science, Marketing, or an acceptable combination of education and experience.
    • At least 6months of direct work experience in a Customer Service environment (telesales capacity).
    • Exceptional verbal communication and very good interpersonal skills.
    • Excellent listening skills.
    • Strong written communication skills
    • Experience in customer relationship management
    • Ability to use a computer system and necessary work tools such as MS Word and MS Excel
    • Ability to perform basic calculations and mathematical figures.
    • Strong problem identification and objection resolution skills.
    • Good level of initiative and ability to work with not much supervision
    • In addition, prospective candidate should have:
    • Ability to learn fast and work under pressure
    • Self-motivated, with high energy and an engaging level of enthusiasm.
    • Ability to work individually and as part of a team.
    • High level of integrity and work ethic.

    go to method of application »

    Business Development Executive

     

    Key Responsibilities and Accountabilities

    • Identifies and establishes business relationship with potential clients.
    • Develops network in both Public and corporate space to find prospective clients.
    • Work on generating list of prospective clients.
    • Develop sales through effective identification and analysis of AXA Mansard Pensions products and services for prospective clients
    • Enlightens clients and prospects on the features and advantages of different AXA Mansard Pensions products and services.
    • Secure slots and make presentation at customer forums.
    • Provide excellent customer service delivery to clients.
    • Pursue funding activity of RSAs.
    • Highly skilled in distilling information gathered to elicit Pension business.
    • Prepare weekly, monthly and quarterly activities reports.
    • Seek out engagement fora.
    • Anchor and make presentations at customer engagement fora.
    • Carry out any other assignment that might be delegated by the Regional head and Head of business development

    Required Skills and Competencies

    • Sound written and verbal communication skills, coupled with highly developed interpersonal skills.
    • Ability to understand the basic technical knowledge of the pensions business.
    • Highly sociable with a good charisma to drive sales and deliver excellent customer service.
    • Business writing skills, negotiation and presentation skills.
    • Good use of the computer.
    • Relationship management skills.
    • Team-oriented working skills

    go to method of application »

    Sales Representative

     

    Details:

    Key Responsibilities and Accountabilities

    • Identifies and establishes business relationship with potential clients.
    • Develops network in both Public and corporate space to find prospective clients.
    • Work on generating list of prospective clients.
    • Develop sales through effective identification and analysis of AXA Mansard Pensions products and services for prospective clients
    • Enlightens clients and prospects on the features and advantages of different AXA Mansard Pensions products and services.
    • Secure slots and make presentation at customer forums.
    • Provide excellent customer service delivery to clients.
    • Pursue funding activity of RSAs.
    • Highly skilled in distilling information gathered to elicit Pension business.
    • Prepare weekly, monthly and quarterly activities reports.
    • Seek out engagement fora.
    • Anchor and make presentations at customer engagement fora.
    • Carry out any other assignment that might be delegated by the Regional head and Head of business development

    Required Skills and Competencies

    • Sound written and verbal communication skills, coupled with highly developed interpersonal skills.
    • Ability to understand the basic technical knowledge of the pensions business.
    • Highly sociable with a good charisma to drive sales and deliver excellent customer service.
    • Business writing skills, negotiation and presentation skills.
    • Good use of the computer.
    • Relationship management skills.
    • Team-oriented working skills.

    Method of Application

    Interested and qualified? Send in your application by clicking the Apply button below

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