Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: May 3, 2018
    Deadline: May 21, 2018
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    As a luxury four star hotel in Lagos, Westown hotel can boast of some of the best staff in the industry. Our newly restructured team have been trained to deliver optimum service to our guest. When you walk into Westown Hotel, you instantly get the feeling that you are in a civilized safe and secure environment. Our interior designs sets us apart from other h...
    Read more about this company

     

    Guest Service Agent

    Responsibilities

    • Registering/booking of reservations.
    • Up-selling guest room by sharing. available alternatives options.
    • Handling all stages of guest stay in the hotel.
    • Manage all incoming calls.
    • Communicate with all hotel departments efficiently.
    • Complete all transactions and daily deposits, and verify float counts.
    • Explain all hotel amenities, hours of operations and hotel policies to guests.
    • Perform check-ins and check-outs as required .
    • Greet each guest in a friendly and polite manner.
    • Thank each guest as they leave the premises.
    • Logs the daily activities in a logbook.
    • Promotes all the facilities of the hotel.
    • Attends promptly to customers' inquiries and assists them with their needs.

    Requirements

    • B.Sc. in Hospitality and Tourism Management or any related discipline
    • Minimum of 3years experience as a Guest Service Agent.
    • High level of communication skill
    • Conversant with hotel software/property management software.

    Method of Application

    Applicants should send their CV's to: hr@westownhotels.com

     

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at Westown Hotel Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail