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  • Posted: Dec 13, 2013
    Deadline: Dec 24, 2013
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    Schneider Electric develops technologies and solutions to make energy safe, reliable, efficient, productive and green. The Group invests in R&D in order to sustain innovation and differentiation, with a strong commitment to sustainable development.
    Read more about this company

     

    Support Sales Manager (Dealer Sales Force)

    Job Purpose:

    • To ensure growth and profitability of the business achieved by sales reps in the team.

    Principal Accountabilities:

    •     Set-up and follow up Sales Reps performance through weekly meeting
    •     Adapt/optimize visit-roadmaps (installers’ portfolio/ sales rep, segmentation of installers, frequency of visits and content (weekly brief, monthly commercial focus…)
    •     Build individual action plans for the Sales Reps
    •     Train Sales Rep on field and monitor compliance with sales processes
    •     Identify & implement actions for closing possible results gaps in the concerned POS when they occur.
    •     Define guidelines for coverage planning.
    •     Follow up of field budgets versus incremental sales per representative.
    •     Build excellent relationships with the regional/local responsible manager of the concerned customers.
    •     Gather and provide competitive information to headquarters on a regular and continuous basis.
    •     Evaluate sales reps on personal performance and contribution based on facts and observable data.
    •     Accompany Sales Reps to visit key customers
    •     Supervise organisation of trainings for Installers.
    •     Set-up and follow up sales rep performance
    •     Adapt/optimize visits roadmap (installers portfolio/ sales rep…) & content (weekly brief, monthly commercial focus…)
    •     Ensure ambitious target setting & monitor closely for performance.
    •     Coach the Field Sales force for performance per the set targets and build a winning spirit within team.
    •     Ensure streamlined implementation of the customer strategy at POS in order to further build market share.
    •     Prepare and lead the Sales Team Meetings with focus on results vs. targets set.

    Education & Experience:

    •     A good University degree
    •     BSc. Electrical engineering or technical degree
    •     Approximately 5-7 years relevant experience

    Knowledge

    •     Preferably prior field service experience.
    •     Preferably with some building industry experience
    •     Knowledge of electrical sector
    •     Retail business knowledge
    •     People / sales force management
    •     Experience with Customer relationship management tools.

    Skills

    •     Excellent communication skills (verbal and written – fluent English).
    •     Excellent customer service skills.
    •     Developing Customer Relationships.
    •     Developing the Customer Development Infrastructure and Organisation.
    •     Business Strategy and Formulation.
    •     Business Planning and Implementation.
    •     Project Management.
    •     Change Management.
    •     Negotiation.
    •     Demonstrate good self control whilst working under pressure.
    •     Good self organizational and motivational skills.
    •     Commercial awareness.
    •     Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics.
    •     Customer Management and Selling Essentials
    •     Implementing the Customer / Channel.
    •     Implementing the Customer / Channel plan.

    go to method of application ยป

    Field Sales Rep (Dealers)

    Responsibilities

    •     To ensure growth and profitability of the business via the dealers.
    •     Responsible for sales activities in assigned accounts or regions.
    •     Manage quality and consistency of product and service delivery.
    •     Manage a pipeline of incoming dealers.
    •     Regularly visit accredited dealers and oversee partnership applications.
    •     Follow up accredited dealers performance and rewards.
    •     Provide training support to accredited dealers sales force
    •     Launch accredited dealers activity in new clusters.
    •     Control accredited dealers compliance with SEN price policy.
    •     Give commercial training support to dealers.
    •     Control compliance with price policy.
    •     Perform activities such as lobbying to promote advantage of SEN standards.
    •     Work closely with other service engineers and customers as required.
    •     As required formulate limited on site reports.
    •     Complete all necessary documentation in a timely fashion as directed (job sheets, time sheets, expense sheets, reports and commissioning / maintenance sheets etc).
    •     Maintain a neat and tidy appearance and ensure necessary conduct in accordance with that of an ambassador of the company.
    •     Maintain all company property issued and bring to the company's attention at the earliest convenience any item/s that are not of a serviceable nature.
    •     Promote at all times products and services that the company provides.
    •     Attend appropriate training courses to enhance skills.
    •     Maintain a professional and flexible attitude towards the company and its customers ensuring customer satisfaction levels are continually improved.

    Requirements

    •     Hold a minimum of an HND or equivalent with approximately 3 years of related experience.
    •     Compatible with technical field.
    •     Preferably a degree in Electrical Engineering
    •     Must have prior field service experience.
    •     Preferably with some building industry experience
    •     The core of the offering used by the electrician : panel board up to 400 A, WD, CMS
    •     The installation standards
    •     Excellent communication skills (verbal and written – fluent English).
    •     Excellent customer service skills.
    •     Demonstrate good self control whilst working under pressure.
    •     Good self organizational and motivational skills.
    •     Commercial awareness.
    •     Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics.
    •     Good reporting skills
    •     Numerate
    •     Analytical

    Method of Application

    Interested and qualified candidate should send CV/resume to: sumbo.fagbemi@schneider-electric.com

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