Global Talent Network Limited Is Hiring

Position Description:
The successful candidate will report to the Managing Director/Chief Executive Officer and will oversee the company’s financial affairs, work closely across all business functions to maximize profitability and contribute to the formulation and successful implementation of the corporate financial plan. He/She must have strong experience in turnaround management and would specifically be responsible for the following:

•     Design and implement a financial controls environment across all functions
•     Establish financial planning, budgeting and forecasting capabilities
•     Manage cash flow and working capital across the organization
•     Coordinate the development and implementation of the company’s capital expenditure program, as well as oversee its implementation
•     Develop detailed performance and manageie1t reporting capabilities
•     Lead the companys fund raising activities
•     Oversee preparation of financial statements
•     Manage and optimize the company’stax exposure
•     Work closely with the MD/CEO in the development of critical strategies
•     Lead the reorganization of the Finance Department, developing standard operating procedures
•     Monitor and report on shareholder’s return and company financial performance.

Educational Qualification:

• Bachelors’ degree in accounting, economics, finance or related field

Post-graduate/Professional Qualification

• Candidates must possess an MBA or Professional certification in Accountancy

Experience:

• 12-15 years professional experience with at least 10 years at a managerial level.

Skills and Competences:

•     Extensive knowledge of IFRS accounting principles, financial controls, financial reports, operating plans, budgets and banking relationships
•     Confidence to challenge the status quo and initiate constructive change
•     Exceptional communications skills
•     Restructurings and change management

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Position Description:
The successful candidate will report to the Managing Director/Chief Executive Officer and will oversee the company’s core operations. He/She will be responsible for system maintenance, outage management, system control and procurement. He/She will also be responsible for the following:

•     Redesign and implement a qualified, responsive outage management program including corrective responses.
•     Lead and direct all routine preventative maintenance for the entire region.
•     Assume primary responsibility for the efficient distribution of electricity and grid reliability.
•     Develop an effective organization structure to serve customers across 5 states and 18 regional offices.
•     Manage and maintain technical assets, warehousing and procurement activities.
•     Manage technical capital projects to construct and rebuild aging infrastructure.
•     Develop training, safety and performance standards for the operations organization.
•     Maintain strict compliance with environmental, health and safety standards.
•     Support the corporate strategy to continuously improve performance and efficiency.

Educational Qualification:

•     Bachelors’ degree in Electrical or Mechanical Engineering.
•     MBA is an added advantage

Experience:

•     10-15 years post qualification experience in utility or manufacturing environment, with at least 10 years at managerial level

Skills and Competences:

•     Knowledge of power distribution operations and systems.
•     Familiarity with power assets such as substations, transformers and meters.
•     Experience with power systems analysis, fault studies.
•     Understanding of power system construction, communication protocols and technologies.
•     Excellent managerial and communications skills.
•     Utmost integrity, highly motivated to succeed, strong work ethic, attention to details.

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Position Description:
The successful candidate will take a research and development approach to lead the engineering and information technology teams. He/She will bring an integrated approach to technology selection and deployment across the corporation, which includes Engineering Technology (ET) and Information and Communications Technology (ICT). ET will drive the tools of our business including use of technology to manage the grid, interactivity between offices & customers and efficiency. The ideal candidate will have a strong background in engineering as well as major aspects of ICT. He/She will be responsible for the following:

•     Research and recommend technologies that will drive more efficient control of the distribution grid
•     Build sophisticated infrastructure solutions
•     Contemplate new methodologies for data communication
•     Drive the integration of ET and ICT to produce synergies
•     Develop software solutions that will inform operations to optimize management of outages and perform preventative maintenance
•     Evaluate new technologies and utility best practices globally
•     Support Operations, Maintenance & Procurement with technology
•     Lead the development of MIS solutions to fill critical gaps
•     Assess and improve the communications capabilities and associated infrastructure
•     Assess and optimize the company’s IT hardware capabilities, including servers and laptops
•     Evaluate and develop capital projects to assist in development of strategic plans
•     Manage a large data center
•     Enhance network security
•     Support the corporate strategy to continuously improve performance and efficiency

Educational/Experience:

•     Bachelors’ degree in Electrical Engineering, Information Technology (IT) or related field
•     12-15 years’ professional experience in consulting and/or technology management, with at least 10 years at managerial level.

Skills and Competences:

•     Advanced engineering knowledge in utility or manufacturing industries
•     Experience leading significant technical advances in a medium to large-sized organization
•     Good knowledge of IT capabilities and their applications across industries
•     Understand web-based software architecture/engineering as it relates to’the infrastructure and network operations
•     Creative, practical approach to technology
•     Excellent communication skills and ability to capture complex issues in a concise manner
•     Ability to manage multiple critical concurrent projects

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Position Description
Successful candidate will report to the Managing Director/Chief Executive Officer, and will be responsible for all activities in customer service, billing and metering. He/she will build a robust customer call center that will have the technology and service capability to address and promptly resolve customer issues. He/she will lead a major new program that will result in installed meters for all customers. The successful candidate will be highly proactive and a major change driver for the organization, employees and customers. He/she inter alia is expected to perform the following functions:

•     Working collaboratively, to design the functionality of a new system-wide customer call center, which will address customer issues regarding billing or service delivery.
•     Lead the market investigation and internal analysis to determine whether the call center should be in sourced or outsourced
•     Working with ICT and others, develop the information and communications infrastructure necessary to provide agents with the tools needed to understand customers’ usage and billing history and interact effectively with operations regarding service issuesStaff the call center and lead a rigorous training program
•     Enhance the capabilities of the billing department. Perform billing and collection analysis to optimize cash flow and income.
•     Design and lead a new program that will greatly enhance penetration of prepaid metering for all customers.
•     Collaborate with ICT to recommend a smart meter strategy for the future
•     Oversee meter vendor selection with regard to technology, features, pricing, installation and quality.
•     Develop and manage staff across a wide geography
•     Provides information by collecting, analyzing, and summarizing data and trends.
•     Manage and monitor follow-up of customer’s complaints and develop related reports
•     Support the corporate strategy to continuously improve performance and efficiency.

Educational/Experience:

•     Bachelors’ degree in marketing, business, or related field. MBA an added advantage.
•     12-15 years’ experience in customer service for an organization with over 500 customers, with at least 10 years at managerial level

Skills and Competences:

•     Strong background in customer service and vendor relationship management
•     Familiarity with complex billing solutions and technologies
•     Change driver -Strong strategist and comfortable with change management
•     Deep personal commitment to customer satisfaction
•     Excellent conflict resolution and negotiation skills
•     Experience with developing a field service team
•     Strong Project Management skills