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  • Posted: Mar 27, 2017
    Deadline: May 24, 2017
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    AA Racma and Partners Group is a group of companies that works in West Africa for more than 20 years in the areas of security, hi-tech and engineering. providing technological solutions in the fields of GPS tracking, E-Ticketing, Safe-cities, Data hosting and various others.
    Read more about this company

     

    Chief Information Officer

    Job Description

    • To provide vision & leadership for developing & implementing IT initiatives whilst directing the planning/implementation of enterprise IT systems in support of business operations in order to improve cost effectiveness, service quality & business development.
    • The incumbent is responsible for every aspect of IT systems including budgets, purchases, upgrades, supervision of IT specialists and management of projects.

    Responsibilities
    Strategy & Planning:

    • Participate in strategic and operational governance processes as a member of the senior management team; Lead IT strategic & operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems; Develop and maintain an appropriate IT organizational structure that supports the needs of the business;
    • Establish IT departmental goals, objectives, and operating procedures; Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development; Assess and communicate risks associated with IT investments;
    • Develop, track, and control the IT annual operating and capital budgets; Develop business case justifications and cost/benefit analyses for IT spending and initiatives; Direct development and execution of an enterprise-wide disaster recovery and business continuity plan; Assess and make recommendations on the improvement or re-engineering of the IT organization.

    Acquisition & Deployment:

    • Coordinate/facilitate stakeholder consultation defining new technology business/systems requirements; Create cost-benefit analysis and support detailed definition of data requirements and departmental workflows;
    • Approve, prioritize, and control projects related to selection and development etc of major information systems; Participate in vendor contract negotiations for IT equipment/software purchases;
    • Review hardware/software acquisition and maintenance contracts to capitalize on economies of scale;
    • Define and communicate corporate plans, policies, and standards implementing within IT operating systems.

    Operational Management:

    • Ensure continuous delivery of IT services through oversight of SLA's with end users and monitoring performance;
    • Design, establish, and maintain a network infrastructure for local and wide area connectivity and remote access
    • Ensure IT system operation adheres to applicable laws and regulations;
    • Establish lines of control for current and proposed information systems; Keep current with IT industry trends/issues and advise management on their competitive or financial impact;
    • Promote and oversee strategic relationships between internal IT resources and external entities;
    • Oversee IT system security by protecting information assets from web threats, viruses, and hacker activity etc;

    Employee Relations Management:

    • Supervise recruitment, development, and welfare of IT staff in accordance with corporate policies; Evaluate, train and develop employees in understanding policies and procedures;
    • Provide management and offer advice/guidance on individual employee relations cases within department ensuring they meet the requirements of company policies;
    • Promote staff morale and workplace safety in accordance with SHEQ policies; Reporting of all incidents in line with set SHEQ and Security procedures.

    Responsibilities:

    • HSEQ and Security: Ensure all work is performed in line with Company policies, procedures and standards; Ensure all HSEQ legislation is adhered to.
    • General: The Employee may also be required to perform duties not directly related to their area of experience or expertise, in which case proper instruction will be provided by the Company;
    • Ensure that the highest ethical standards are maintained in all activities; Conduct themself in a dignified and respectful manner that reflects well on the Employer and also sets an example for the other employees.

    Education and Qualifications

    • Tertiary qualification (Masters preferred) in the field of Computer Science or Business Administration.
    • The right person will be a highly experienced IT professional, looking to develop a value added function at a rapidly growing and progressive company. Ideally with offshore experience or multi-national experience.

    Experience:

    • Approximately 10 to 15 years managing and/or directing an IT operation; Approximately 2 to 5 years working within Oil and Gas, Shipping or Supply Chain;
    • A proven track record of developing and implementing IT policies and systems.

    Knowledge, skills and ability:

    • Up to date knowledge of legislation, regulations, best practice and how they relate to IT;
    • Considerable knowledge of Business Theory, Business Processes, Management, Budgeting, and Business Office Operations; Substantial exposure to Data Processing, Hardware Platforms, Enterprise Software Applications and outsourced systems;
    • Good understanding of IT systems characteristics, features, and integration capabilities.
    • Experienced in system design/development from business requirements analysis through to day-to-day management;
    • Proven experience in IT planning, organization, and development;
    • Excellent understanding of project management principles;
    • Demonstrated ability to apply IT in solving business problems;
    • Strong understanding of HR Management Principles, Practices, and Procedures and Proven leadership ability

    go to method of application ยป

    Customer Service Representative/Front Desk Officer

    Core Responsibilities

    • To serve as the organisation's first point of contact for visiting customers or clients.
    • To provide customers with useful and insightful information about the company's products and services.
    • To make or process payments for customers' desired services across various electronic payment platforms
    • Answer questions and address complaints of visitors or escalate the complaints to higher authority if the need arises
    • Carry out other office administrative tasks as directed by the management of the Organization
    • Greet visitors and clients in a friendly and professional manner; document all visitors in log book and stay within the vicinity of the reception area at all times
    • Monitor the crowd at the reception
    • Receive and sorts incoming mails
    • Monitor and maintain office supplies such as stationeries etc
    • Ensure office equipment is properly maintained and serviced
    • Keep office environment clean and tidy always
    • Perform any related tasks as assigned and work with all the departments.

    Educational Requirements

    • HND/B.Sc in Mass Communication/Art.
    • Minimum of Second Class (Lower Division) or Lower Credit.

    Personal Competencies

    • Applicants must be welcoming and polite to colleagues and all visiting customers.
    • Possess a good verbal and written communication skills.
    • Applicant must be attentive to details.
    • Applicant must be accountable and of worthy character
    • Excellent Organisational and Multi-tasking abilities
    • Smart and Proactive
    • Proficient in Microsoft office packages

    Method of Application

    Applicants should send their updated CV's to: directorsecurity@aagroupsites.com

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