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  • Posted: Mar 27, 2017
    Deadline: May 24, 2017
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  • AA Racma and Partners Group is a group of companies that works in West Africa for more than 20 years in the areas of security, hi-tech and engineering. providing technological solutions in the fields of GPS tracking, E-Ticketing, Safe-cities, Data hosting and various others.
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    Customer Service Representative/Front Desk Officer

    Core Responsibilities

    • To serve as the organisation's first point of contact for visiting customers or clients.
    • To provide customers with useful and insightful information about the company's products and services.
    • To make or process payments for customers' desired services across various electronic payment platforms
    • Answer questions and address complaints of visitors or escalate the complaints to higher authority if the need arises
    • Carry out other office administrative tasks as directed by the management of the Organization
    • Greet visitors and clients in a friendly and professional manner; document all visitors in log book and stay within the vicinity of the reception area at all times
    • Monitor the crowd at the reception
    • Receive and sorts incoming mails
    • Monitor and maintain office supplies such as stationeries etc
    • Ensure office equipment is properly maintained and serviced
    • Keep office environment clean and tidy always
    • Perform any related tasks as assigned and work with all the departments.

    Educational Requirements

    • HND/B.Sc in Mass Communication/Art.
    • Minimum of Second Class (Lower Division) or Lower Credit.

    Personal Competencies

    • Applicants must be welcoming and polite to colleagues and all visiting customers.
    • Possess a good verbal and written communication skills.
    • Applicant must be attentive to details.
    • Applicant must be accountable and of worthy character
    • Excellent Organisational and Multi-tasking abilities
    • Smart and Proactive
    • Proficient in Microsoft office packages

    Method of Application

    Applicants should send their updated CV's to: directorsecurity@aagroupsites.com

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