• Job Vacancy at Lorache Consulting Limited

  • Posted on: 22 November, 2016 Deadline: Not Specified
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  • LORACHE LIMITED is a marketing management, Human Capital development and Business Process & Strategist consultancy outfit, registered with Company & Allied Commission (CAC) of Nigeria to perform such businesses.
    LORACHE deals in sales and marketing consultancy and training organisation working across multiple industries, including the consumer goods, finance, capital market, pharmaceutical, telecommunication, entertainment and leisure sectors etc. We develop integrated sales and marketing strategies focused around the point of purchase. We also devise transformational strategies through organisation design, process definition, and commercial ability development.

    Help Desk Assist IT (female)

     

    DESCRIPTION OF RESPONSIBILITIES/FUNCTIONS

    • Responsible to log tickets on any IT/Admin or other related calls in system
    • Inform to concern departments
    • Monitor and follow up the tickets as per SLA
    • Escalates tickets on specific time lines and reporting to function head for resolution
    • Looking after CCTV cameras and ensure daily back up of CCTV.
    • Monitor and access log for access controller and control access for users.
    • Keep track of entire IT Assets
    • Monitoring and tracking all day-to-day activities.

    SPECIFIC TARGETS/PURPOSE

    • Sustainability of maintaining Ticketing system and closure as per SLA
    • Improve efficiency of IT assets.

    EXTERNAL/INTERNAL RELATIONSHIP

    • All department HODs and other staffs
    • IT suppliers

    Method of Application

    Applicants should send their Cvs to jobs@lorachegroup.com

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