Career Opportunity at YellowDot Africa
Posted on: 22 October, 2016
Deadline: Not Specified
View Jobs in ICT / Telecommunication
View All Jobs at YellowDot Africa
YellowDot Africa is one of the leading African mobile service providers established in 2013. Since then, YellowDot has opened offices in Cameroon, Nigeria, South Africa and Rwanda and operates in over 10 African countries. Leading mobile operators in Africa such as MTN, Gloworld and Etisalat are currently working with YellowDot to provide entertainment, information and other services to subscribers across the continent.
To support our team in Nigeria, we are currently looking for a technical support engineer.
- In this position you will be responsible to provide L1 technical support for all VAS nodes.
- Moreover you are in charge of troubleshooting issues pertaining performance tuning, network administration, application conflicts and system bugs.
- You will play an integral role in configuring, maintaining, troubleshooting and implementing all vas nodes as well as checking the logs in our databases.
- Furthermore you will coordinate all issues related to calls at the operator, address queries on the information system/software and extend onsite support to our clients including maintenance of hardware and software.
- This role will be customer facing hence strong people skills and a focus on customer service along with a high level of self-sufficiency is absolutely required.
- The successful candidate must be a dedicated professional with 1 – 2 years’ experience in technical support and a B-Tech/MCA qualification.
- Previous experience in the VAS industry is an advantage but not required for this position.
- If you possess strong relationship building skills, a high level of commitment and would like to join an international and highly motivated team, we would love to hear from you!
Method of Application
Interested and qualified? Go to YellowDot Africa career website on www.linkedin.com to apply
Have you ever needed salary data to make informed career decisions? Introducing Salaryscale.ng
, a platform that crowdsources salary data in Nigeria and we will love your input. Join SalaryScale.
❮ Back to All Jobs
- Know more about YellowDot AfricaSimilar Jobs
- Marketing Executives at Transsion Holdings
- Operations Lead-Device Installation at Softcom Limited
- Jobs at PathCare Laboratories
- Latest Jobs at MainOne Cable
- Business Development Manager at AxxonSoft
- Graphic Designer/Web Developer at McOlay Concepts International
- Latest Jobs at Genex Insights
- Job Openings at Seamfix