• Job Vacancy at Kara.com.ng

  • Posted on: 30 March, 2016 Deadline: Not Specified
  • View Jobs in Online Sales / Marketing View All Jobs at Kara
  • Subscribe to free job alerts
  • Kara.com.ng is the trading name of Royal coast Technologies Limited. We strive to deliver the benefits of technology to individual and his communities. We aim to achieve this by partnering with local and international resources to deliver the optimal solution for our customers.

    Customer Service Agent


    Job Description

    • Working as first point of contact with customers when confirming orders placed.
    • Confirming all orders placed by customers and ensuring that all orders placed are received intact within the company delivery deadline.
    • Follow-up on customers’ with delivered item to encourage them place future orders, thus raising company’s achieved sales.
    • Customer Support; (Problem solving via phone calls, live chat administration, letter writing, tele-sales).
    • Upsell and cross sell of products when customer places order
    • CRM administration, Out of Stock product management and customer follow up management
    • Relationship management; merchant/ vendor support.
    • Working with the social media team to create and achieve a strong, active platform for customer help online.
    • Data administration and documentation.

    Method of Application

    Interested and qualified candidates should send their applications and CV's to careers@kara.com.ng

    Have you ever needed salary data to make informed career decisions? Introducing Salaryscale.ng, a platform that crowdsources salary data in Nigeria and we will love your input. Join SalaryScale.
  • ❮ Back to All Jobs
  • Know more about KaraSimilar Jobs
  • Search for jobs by keyword
  • Creative Graphic Designers at Jumia Nigeria
  • Senior Graphic Designers at Jumia Nigeria
  • Associate Account Manager at Supermart
  • Visual Designer at Jumia Nigeria
  • Job Opportunities at Jumia Nigeria
  • Full Stack Web Developer at an eCommerce Firm - eRecruiter Nigeria
  • Procurement Analysts at Jumia Nigeria
  • Graduate Jobs at Jumia Nigeria
  • Filter Jobs
  • State | Search by region instead




    Also include jobs without defined experience

    Job Title

  « 1 Recently Viewed Job
Send your application through

Yahoomail Gmail Hotmail