2016 Call Centre Agent Recruitment at Mactay
Posted on: 4 January, 2016
Deadline: Not Specified
View Jobs in Consulting
View All Jobs at MacTay Consulting
The MacTay Group is a leading consulting company with its sole aim to nurture and improve growth in people and establishments by offering strategic and operations consulting services.
Our 30 year success story has been one filled with excitement and fulfilment for our clients, overcoming difficult challenges, cutting across Private, Public and social sectors while staying true to our beliefs that limitations are only a figment of the imagination, with our committed and innovative team, we have proved this time and again.
Our focus has always been to maximize output, performance and excellence, and this can be attested to by the numerous brands we have worked with in West Africa.
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Method of Application
Visit Mactay's career website on Workable to apply
Have you ever needed salary data to make informed career decisions? Introducing Salaryscale.ng
, a platform that crowdsources salary data in Nigeria and we will love your input. Join SalaryScale.
❮ Back to All Jobs
- Know more about MacTay ConsultingSimilar Jobs
- Current Job Placements at 25th and Staffing (12 Positions)
- Marketing Managers at Eden Solutions & Resources Ltd
- Senior Legal Associate at AFM Recruit
- Sales Executives (Inverter) at Ascentech Services Ltd
- Job Vacancies at Enroyale Global Services Limited
- VP, Digital Marketing & CVM at Workforce Group
- Retail Facility Engineer at Workforce Group
- Office Manager at Platinum Careers