Jobs at Kentucky Fried Chicken (KFC) Nigeria

Job Description

• Control day-to-day operations by scheduling labour, ordering food & supplies & developing restaurant team.
• Control P & L by following cash/control security procedures, maintaining inventory, reviewing financial reports and taking appropriate actions.
• Recruit, interview & hire team members, conduct performance appraisals, take discipline action, motivate & train.
• Manage the restaurant within the policy & guidelines of the company to ensure customers satisfaction and profit maximization.

Educational Qualification

• B.Sc in any field.

Relevant Experience

• Hotel Management and at least 3 years of exposure in Managing and Leading a Restaurant.

Desirable:

• Quick Service Restaurant / Dine-in / Hotel background.

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Areas of Responsibility (AOR)

• Carrying out cash and based transaction accurately.
• Serve customers following all service steps.
• Adhere to grooming policy.
• Perform duties assigned by supervisor in a courteous, friendly manner.
• Follow safety procedure & know that to do in an event of a emergency.
• Promptly notify supervisor of problems.
• Prepare related food and beverage product.
• Maintain cleanliness in the restaurant and equipment operation standards.
• Achieve APC/suggestive selling/up-selling targets

Success Indicators:

• Cash audit.
• Speed of service scores.
• On-the-job evaluation scores.
• Safety audit score.
• Quality audit scores.
• CER Audit scores
• APC, Suggestive selling, UP-selling target.

Work Activities:

• Wear a clean and complete uniform.
• Cooperate with co-worker as per the team.
• Report for work as scheduled.
• Perform opening &closing duties correctly.
• Wash dishes. Keep floor and circulation vent clean.
• Keep work area stocked adequately.
• Clean and perform minor maintenance of equipments.
• Clean and restock rest-rooms.

Key Relationships

• Directly reporting to RGM/ARM.
• May have to interact (one-on-one) with area coach.

Educational Qualification

• SSCE and:
  • Ability to read and speak English.
  • Service/result orientation.
  • Must be a team player.
  • Must understand simple mathematics to count currency and deliver change to customers.