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  • Current Jobs Announcement at Etisalat Nigeria (Updated)

  • Posted on: 28 January, 2015 Deadline: Not Specified
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    Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
    Etisalat Nigeria is recruiting to fill the below position of:

    Specialist - Processes & Policies


    Job Summary       
    Manages processes, policies and standards for in-house sales programs and projects, cross-functional project management support and coordination, and business process support functions.
    Principal Functions       
    Liaise with the Program Management Office to ensure delivery of seemless sales operations process, process KPI to the sales channel Participate in activities required to establish new business processes, and facilitates the application of new technologies to existing business process processes Makes recommendations surrounding improving processes, efficiency and practices Communicates changes and may provide training to impacted business units Provides technical expertise on available technologies and processes to improve quality customer satisfaction and cost performance Represent sale channel internally and coordinates with other positions within the team to implement sales systems, complete sales projects and address ongoing service need Undertake strategic subscriber acquisition sales project monitor, optimize and report performance within Channel Create a repeatable sales process to train sales team on new products and procedures Provide reports on ongoing sales projects and activities Perform any duties as assigned by the Manager, Systems and Processes
    Educational Requirements       
    First degree or its equivalent in a relevant discipline
    Experience,Skills & Competencies       
    Demonstrate computer skills using MS Outlook, Word, Excel, PowerPoint and Visio Strong customer service skills; demonstrate follow through Detail-oriented; methodical Demonstrate project coordination skills Good analytical skills in gathering requirements and understanding big picture needs and objectives Prior experience in developing and writing specifications and proposals is preferred Minimum of two (2) years relevant work experience

    go to method of application »

    Specialist - Sales Systems Support


    Job Summary        
    Provides adequate and seamless sales technical support to the sales channels.      
    Principal Functions        
    Liaise with Engineering, IT, Sales, Marketing and Customer Care teams to ensure delivery of seamless sales operations support to the sales channels. Implement approved improvement initiatives to ensure enhanced performance of the team. Ensure prompt and efficient resolution of requests, complaints and other issues relating to sales systems and processes escalated from the Regional Sales offices. Ensure that all sales channels have all required IT applications and systems. Attend team meetings as required. Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-Sales Projects, Systems & Processes. Perform any other duties as assigned by the Manager-Sales Projects, Systems & Processes.
    Educational Requirements        
    First degree or equivalent in relevant discipline.
    Experience, Skills & Competencies        
    Minimum of 3 to 5 years relevant work experience

    go to method of application »

    Specialist.Data Mining and Modelling


    Job Summary       
    Provide customized analytics to unique and unstructured problems through advanced analytics and carry out behavioural analysis, predictive analysis, advanced segmentation and algorithms to aid campaign decisions and offer development.
    Principal Functions       

    • Advanced Analytics, Data-Mining and Data Modelling projects
    • Undertakes advanced analytics/data-mining and statistical projects ? for example identification of cross and up-sell opportunities, customer profiling and using multiple data sources to build scored targeting lists
    • Assist in designing, developing and executing data driven modelling and data-mining to meet the needs of the Customer Value Management (CVM) unit
    • Assist in in development of models and tests data models - for example customer segmentations, propensity and predictive models, churn models
    • Demonstrates a structured and pragmatic approach to analysis and project delivery ? including developing an upfront project plan, agreeing deliverables, undertaking analysis and working with Manager, Analytics & Consumer insight to interpret and validate the results.
    • Works with the Data Warehouse and Information Analysis teams to prepare these models and integrate them into standard data tools.  Ensures integrity in the production process and data accuracy.
    • Offers Development  and Opportunity Identification
    • Looks for opportunities from data to design and develop new revenue generating offers
    • Participate in the development of models and associated analysis to maximise one to one interactions with customers and improve repeatability of behaviour.
    • Work with campaign management team to understand customer needs and develop proactive and innovative data driven solutions and campaigns
    • Contribute to the development of creative and pragmatic approaches to new or complex issues in order to identify opportunities to up-sell and cross-sell offers across the business
    • Participate in the development and implementation of data mining solutions to fit business problem, which may include applying algorithms from a standard tool or custom algorithm development
    • Work cohesively with the Marketing Segment managers to develop, execute, review and optimize demand generation and customer programs aligned with marketing strategy
    • Work with the campaign management team to build and maintain a regular cadence of inbound and outbound campaigns collaborating with internal marketing and external agencies where needed
    • Optimize, localize and develop nurture campaigns for marketing team
    • Assist in the selection, localization and deployment of micro segmented demand generation campaigns
    • Analyze and report on the effectiveness and ROI of all marketing campaigns including drilling down to channel, offer, messaging and creative components    

    Educational Requirements       

    • First degree in a relevant discipline from a recognized university     

    Experience,Skills & Competencies       

    • Three (3) to Five (5) years work experience.
    • Experience in developing complex models  in a leading retail/telecom company
    • Team-player who possesses good people skills and can work closely and collaboratively between marketing, product teams, strategic partners
    • Candidate should have proven track record of successfully managing big data set and campaign management knowledge.
    • Sound understanding of customer segmentation principles & objectives
    • Proficiency in Microsoft Office, sound knowledge of power point and advanced level excel experience
    • Proficient in the use of reporting / ad-hoc analysis tools. Experience with SAS, excel, SQL and other data mining tools will be highly regarded
    • Advanced analytical skills, Predictive model experience with decision trees, regression models and classification rules.

    go to method of application »

    Specialist.Budget Control and Analysis


    Job Summary       

    Oversees budget administration and program analysis, examine budget estimates for completeness, accuracy, and conformance with procedures and regulations

    Principal Functions       

    • Tactical
    • Analyze budgeting and accounting reports for the purpose of maintaining expenditure controls.
    • Verify that all transactions in the areas of budget control, finance, and accounts are effected in accordance with established regulations, rules, directives and procedures.
    • Operational
    • Implement all established budgetary and financial policies and procedures; recommend new ones aimed at improving the operational aspects of the budget and planning office.
    • Coordinate various departments for timely completion and reporting of budgeting activities.
    • Prepare special analysis on ongoing projects; participate in the development portions of the quarterly rolling plan and annual budget and preparation of return on Investment.
    • Provide input into the development of the annual budget and business plan.
    • Executes rigorous analyses of operating plans by examining the operational and strategic impact of those activities, including both comparative analysis against other similar activities and ROI analyses.
    • Certify the availability of funds, analyze and revise unliquidated obligations to ensure that these remain valid and appropriate.
    • Prepare budget analysis (Operating, Capital Expenditures, Projected Profit and Loss, Balance Sheets and Cash Flows)
    • Compare prepared budget to actual and determine the variance analysis
    • Control and monitor the processing of requests for management approval based on approved budgets
    • Analyze various cost control/cost reduction measures
    • Carry out other assignments as instructed by the Head, Budget and Financial Planning 

    Educational Requirements       

    • First Degree in a relevant discipline from a recognised university
    • Membership of Professional association (CIMA, CFA, ACCA, ICAN, etc)

    Experience, Skills & Competencies       

    • Three (3) ? Five (5) years relevant work experience
    • Knowledge: Budgeting, Financial Systems Knowledge, Industry Knowledge

    Skills: Accountability, Communication

    Method of Application

    Interested and suitably qualified candidates should click here to apply online.

    Note: Click on search jobs by date. Choose a suitable timeframe e.g. Last 5 Days and then click on Search.

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