• Vacancy at Capricorn Digital Limited

  • Posted on: 10 January, 2015 Deadline: 25 January, 2015
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  • Capricorn Digital Limited is a Nigerian based distribution and marketing company whose area of competence is in the digitization of tangible and intangible products for effective distribution through electronic channels.

    Capricorn Digital Limited is recruiting qualified candidates to fill the position of :

    Operations Officer

     

    Brief Description

    • Responsible for all aspects of the company operations: customer service inquiries & problem resolution. Ensure agent compliance with all company operational regulations and guidelines.

    Tasks

    • Controlling and managing the cash held at branches: organising cash collection
    • Ensure the cash at the company's offices does not exceed prescribed limits
    • Managing the documentation and registration process of agents
    • Monitoring credit for airtime sales and ensuring that credit capacity is sufficient for operations at all times
    • Manage and update (add/delete where relevant) list of the company's existing agents on the platform
    • Reviewing agent credentials and ensuring consistence with company policy
    • Managing key client relationships: Vendors and Banks
    • Liaising with the business development department to setup and attend meetings with vendors and clients
    • Managing and actively responding to all agent operational issues
    • Initial testing and quality control check of new devices delivered to the company
    • Monitor, review and regularly update departmental business processes
    • Perform additional tasks as assigned

    Qualification Requirements

    • HND/B.Sc. Degree holders
    • Minimum 2 - 3 years' experience in POS configuration/registration/troubleshooting/ setup and repairs.

    Method of Application

    Interested candidates should send their CV's to: careers@capricorndigi.com with the position title as the subject.

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