Jobs in an Independent Indigenous Bunker Trading Company

Job description

•     Welcome visitors to the office; proactively handle admin tasks according to guidelines, ensure reception and office entrance is kept tidy.
•     Provide customers with a brief explanation of the products and services the company offers.
•     Have a good working knowledge of current and upcoming events in the organisation
•     Uphold strong customer service standards for dress, greetings, phone calls, and expedient customer response.
•     Screening calls as requested and routes them to the proper recipient, taking and relaying messages as needed.
•     Oversees the distribution of incoming and outgoing mail.
•     Maintain security by becoming familiar with surroundings
•     Read and become familiar with administrative procedures and resources contained in the companys’ handbook
•     Ensure adequate stock of office supplies and consumables process and deliver mail to the right people.
•     Ensure subscription of daily newspapers and process invoices
•     Provide administrative support to team and any other duties as assigned

Requirements

•     A relevant tertiary qualification in social sciences or any related discipline
•     1-3 years experience in a similar role
•     Fluent in English Language (written and spoken)
•     Excellent customer service skills
•     Excellent communication and people skills
•     Proficiency in Microsoft office
•     Good presentation and negotiation skills
•     A well-organized individual, who is meticulous and able to plan and prioritize activities
•     Ability to perform well under pressure would be suited for this role
•     Ability to work as an integral part of a team

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Job description

•     Increase and maintain customer intimacy through strategic business development, understanding customers’ needs and good client relationship management.
•     Ensure policy consistency and develop performance measurement and business improvement particularly in respect of: Risk management, Ship/Shore Operations; Marine terminal vetting and audits; Fleet Incident Management.
•     Measure and manage continuous Improvement in levels of vessel performance
•     Carry out extensive market survey.
•     Responsible for all the registrations and documentations of the company operations. Ensure compliance with appropriate business controls and self-appraisal of business processes.
•     Add value through cost reduction, loss and risk management
•     provide advice to fleet management on cargo requirements, tank cleaning, stability and stress and to maintain all statutory requirements for the vessel in the field
•     Manage oversight of regulatory and environmental compliance of key contractors;
•     Build and develop understanding and competence levels of fleet staff;
•     Conduct safety audits to help build a positive safety culture that promotes learning and sharing;
•     Support HSSE efforts in the accurate mapping of critical activities for marine interface operations;
•     Ensure the development and implementation of a security policy system and process for fleet operations

Requirements

•     A good Bachelor’s degree
•     Masters/Additional qualification is an added advantage
•     Shipping professional Certifications are required.
•     8 years experience with 4 years within the shipping environment and at management level
•     Experience of working for a local organization
•     Strategic management experience
•     Excellent communication skills
•     Corporate client management experience