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  • Posted: Nov 7, 2014
    Deadline: Not specified
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    Adexen is a global Human Ressources Company providing business services in Europe and Africa. We support companies in all industries in the fields of HR, Legal, Finance, Sales & Marketing, Engineering and Supply chain. We know how important people are to business. We also think that "People are the future of Africa" We understand what...
    Read more about this company

     

    Customer Service/Frontdesk Executive

    Job description

    •     Welcome visitors to the office; proactively handle admin tasks according to guidelines, ensure reception and office entrance is kept tidy.
    •     Provide customers with a brief explanation of the products and services the company offers.
    •     Have a good working knowledge of current and upcoming events in the organisation
    •     Uphold strong customer service standards for dress, greetings, phone calls, and expedient customer response.
    •     Screening calls as requested and routes them to the proper recipient, taking and relaying messages as needed.
    •     Oversees the distribution of incoming and outgoing mail.
    •     Maintain security by becoming familiar with surroundings
    •     Read and become familiar with administrative procedures and resources contained in the companys’ handbook
    •     Ensure adequate stock of office supplies and consumables process and deliver mail to the right people.
    •     Ensure subscription of daily newspapers and process invoices
    •     Provide administrative support to team and any other duties as assigned

    Requirements

    •     A relevant tertiary qualification in social sciences or any related discipline
    •     1-3 years experience in a similar role
    •     Fluent in English Language (written and spoken)
    •     Excellent customer service skills
    •     Excellent communication and people skills
    •     Proficiency in Microsoft office
    •     Good presentation and negotiation skills
    •     A well-organized individual, who is meticulous and able to plan and prioritize activities
    •     Ability to perform well under pressure would be suited for this role
    •     Ability to work as an integral part of a team

    Method of Application

    Interested and suitably qualified candidates should click on preferred job title to apply online.

     

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